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Les Stanford Buick GMC

Ferndale, MI

4.6
121 Reviews
WHY CHOOSE LES STANFORD BUICK GMC? Why should you buy from Les Stanford Buick GMC? Our unmatched service and diverse GMC, Buick inventory have set us apart as the preferred dealer in Ferndale. Visit us today to discover why we have the best reputation in the Ferndale area.
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21800 Woodward Avenue

Ferndale, MI

48220

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Showing 121 reviews

March 11, 2024

Toni Marie was amazing. She was very helpful, kind and super supportive throughout the process. More

by dkhfashion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Jeffrey Sharp at Les stanford Buick/GMC was great navigating us through the car features. We felt very welcomed and were able to make a decision based on his explanation. He also offered to drop off More

by Bilal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

I loved everything except they left things in the car. Such as the dirty rag, a water bottle under the seat and a cord. And didn’t fill the tank up. I felt rushed and unimportant. But my salesperson was t More

by ronico121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavert Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

This was my first time visiting this dealership for service! I was impressed with how quickly and professionally my vehicle needs were taken care of. Thank you! More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service!
February 14, 2024

John took care of me with professionalism and kindness. He was extremely pleasant reminding me to look out for the occasional service coupons that are mailed. They kept me up to date on the progress of the More

by pammckinle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service dept
February 14, 2024

John was super personable and friendly. He reminded me about the coupons that are occasionally mailed for use in the service department. The wait was not long for the service I required a More

by pammckinle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service department
February 08, 2024

Tim in the service department kept me posted all the way until my car was back in my hands More

by Lee Curvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the Service Department
February 07, 2024

The staff at Les Stanford go out of their way to make the customers happy and leave knowing that they were listened to and their cars taken care of with the utmost professionalism. More

by mbkrater
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and service department employees.
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Les Stanford’s staff was very cordial to me at all phases of my visit. From writing up the repair, explaining the charges, communicating a completion date, payment processing, and retrieval of my vehicle, al More

by fbasemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

Matt,my sales rep, was very helpful and committed to finding the right car for me. The service reps are polite and curtious. I appreciate the shuttle service. More

by Jdraus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, John / Service, Matthew Koch
Feb 09, 2024 -

Les Stanford Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Les Stanford Buick GMC. We do hope we can be of assistance in the future. Take care!

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