Les Stanford Buick GMC
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 145 reviews
My overall experience was not a good one. I came in because I saw a special on the website. There was a special for the 2025 Terrain for $299. I sit down with my fiancé and keep in mind the s I came in because I saw a special on the website. There was a special for the 2025 Terrain for $299. I sit down with my fiancé and keep in mind the salesman is taking to my fiancé the whole time even though I’m the one buying the vehicle. We told him about the special and he said yes of course let’s get you to test drive it. He drives us down to another lot and I take it for a spin. I loved it! On the way back to the original dealership the salesman asked if we wanted to see something cool the Hummer EV(he drove us down to the other lot in the Hummer EV). We said sure. He waited for traffic to clear and did a complete 360 in the middle of the road with a police officer right behind us. Then proceeded to speed off from 1-60 in 3 seconds. We came back and decided to go over numbers. They come back and said it would be close to 600 a month. My fiancé asked why we didn’t qualify for the special. He was unaware that there was a special (apparently).They come back and said it was a typo and the special was actually for the 2024 Terrain. They then said they could put me in a 2024 Terrain and I wasn’t happy with that option. They then tried to do a so called “aggressive offer” on the 2025 terrain and lowered it by about $40 a month. So just beware that they falsely advertised for the 2025 GMC Terrain. They wasted my time and put my safety at risk. More
Fast professional service great attention to the customer I will return for all my services also purchasing a new vehicle I will return for all my services also purchasing a new vehicle More
Two things weren't set and ready when we went to pick up the car. A maintenance light was on and the license plate was not on the car. We were kind if in a hurry. the car. A maintenance light was on and the license plate was not on the car. We were kind if in a hurry. More
Idk if it's the crew or turnover but quality and promptness not hitting the same. also wanted to charge me for a recalled part I guess they couldn't be bothered to look it up in the system. or call promptness not hitting the same. also wanted to charge me for a recalled part I guess they couldn't be bothered to look it up in the system. or call me after 7 months of waiting for the part so I can get this check engine light off on this expensive xxx car. More
Friendly staff who makes the process of buying a vehicle as easy as possible. Disappointed with trade-in value offered. Have heard this from multiple people regarding this location. as easy as possible. Disappointed with trade-in value offered. Have heard this from multiple people regarding this location. More
This was the third dealership I went to that day. They had the most options within my budget. Toni was wonderful and the car is lovely. I will definitely be back again. They had the most options within my budget. Toni was wonderful and the car is lovely. I will definitely be back again. More
Very friendly and profession staff. Micah Turner is the best. Finance department great also. Great dealership👍🏽 Micah Turner is the best. Finance department great also. Great dealership👍🏽 More