Les Stanford Buick GMC
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 235 reviews
Had appointment for oil change. It was my first and under 1 year since purchase so it was SUPPOSED to be free. I was informed when I checked in that is was NOT free and would cost o It was my first and under 1 year since purchase so it was SUPPOSED to be free. I was informed when I checked in that is was NOT free and would cost over $100. Stike 1. Then I was told that it would take an hour or longer. Strike 2. Over an hour for an oil change and tire rotation? So over an hour goes by. I am waiting. 30 minutes later I see my truck being driven off the lot. 15 minutes later, truck still not at dealership. So I try to figure out what is going on. Service says I need to talk to cashier. Cashier states truck is done but I was NEVER informaed. NO person coming to waiting area. No text message. No phone call. No e-mail . NO notification whatesoever. Cashier then LIES and says she went to waiting area and called my name. I ask why no txt or email and she said it was service dept' fault. So now finger pointing and no one taking responsibilty. TERRIBLE service all around. I do NOT recommend this dealership whatsoever, especially for any service appointment. More
Shakira was very helpful. Service was fast and everyone was nice will recommend them to friends. Service was fast and everyone was nice will recommend them to friends. More
Excellent experience, tom Gaynor was great to work with and very friendly and knowledgeable of the car and very friendly and knowledgeable of the car More
The salesperson was awesome and I really enjoyed the experience! Also, I’m loving the vehicle! experience! Also, I’m loving the vehicle! More
This place is the worst place to go for service. I took my brand new 2025 Hummer EV there that I just bought may 30, 2025, because the windshield was leaking. This was July 10, 2025. My vehicle sat I took my brand new 2025 Hummer EV there that I just bought may 30, 2025, because the windshield was leaking. This was July 10, 2025. My vehicle sat there and was never serviced. I got tired of waiting with no updates or any type of follow-up on my vehicle. I went and picked my vehicle up September 17, 2025, and my vehicle was returned to me with a huge scratch on the front of the hood and a dent on the hood on the passenger side of the truck. The service manager tells me that they have to look at their cameras and see what happened. As of today, I have yet to hear anything about making this right. Again, no communication from the service department or the service manager. DO NOT TAKE YOUR VEHICLE HERE! More
We were onsite longer than we were comfortable with, but we didn't have an appointment and I believe our sales rep Lavert was in high demand. But overall nice dealership that I will recommend to others. we didn't have an appointment and I believe our sales rep Lavert was in high demand. But overall nice dealership that I will recommend to others. More
These guys and gals are the real deal in understanding your needs and getting you into a new or used automobile. My salesman, Joshua, is a great guy. No pressure, made sure my needs were met. And genuine your needs and getting you into a new or used automobile. My salesman, Joshua, is a great guy. No pressure, made sure my needs were met. And genuinely polite... you can't fake that in my book. I'd do business with them in a heartbeat. More

