Leo Martin Chevrolet

just purchase a used car. just purchased a used car. salesman offered three cars that fit my needs. nice presentation of each and answered all questions. got down to only two t just purchased a used car. salesman offered three cars that fit my needs. nice presentation of each and answered all questions. got down to only two to choose from. no pressure, was rtold to choose one and if i decided in a few days on the other one i could change my mind. GREAT PLACE AND PEOPLE TO DEAL WITH. More

Our salesman, Frankie, did a great job at promising things to get the sale. When it comes down to what we agreed on (free oil changes because the car didn't have a key-less entry and the dealership co things to get the sale. When it comes down to what we agreed on (free oil changes because the car didn't have a key-less entry and the dealership couldn't put one in) he won't return my phone calls and hangs up when I do get him on the phone. I am disappointed in his overall customer service. He has been dodging my phone calls for two weeks. I've had to call him several times and left him numerous voice mails to please return my phone call and he never did. I got a text message from him saying "He still not here, it will be Monday." Well, Monday has come and gone and he fell back on his word, YET AGAIN. I will not be going to this dealership nor will I recommend it to anyone. I am very dissatisfied and disgusted with the lack of attention my situation has been handled. More

Took my car in for warranty work. They kept it for three days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They never called back and wouldn't return my calls. When i finally did get in touch with Steve, the service manager, over a week later, he told me that they would not do any work on my car because i had filled out a customer service survey, and they were not happy with my survey answers!! how can a Chevy dealership refuse to do work on a car under warranty just because of a survey that you were honest on? GM shouldn't send out these surveys if this is what happens to customers who are honest on the survey! More