Leo Martin Chevrolet

Took my car in for warranty work. They kept it for three days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They never called back and wouldn't return my calls. When i finally did get in touch with Steve, the service manager, over a week later, he told me that they would not do any work on my car because i had filled out a customer service survey, and they were not happy with my survey answers!! how can a Chevy dealership refuse to do work on a car under warranty just because of a survey that you were honest on? GM shouldn't send out these surveys if this is what happens to customers who are honest on the survey! More