Leo Martin Chevrolet

Long delay and poor customer service I brought my car to the collision center and was told the repair would take 3-4 days. It didn't. Every time I called to see if my car was ready they w I brought my car to the collision center and was told the repair would take 3-4 days. It didn't. Every time I called to see if my car was ready they would tell me that it would be done in just a couple more days, but it never was. They had no explanation other than it would just take a little longer. They never called me to tell me of a delay, they just waited for me to call them, and about half the time they were unpleasant when I asked why it was taking so long. Finally, after four weeks, they called to say my car was ready. When I arrived an hour later they apologized and said that it wasn't ready, but it would be ready tomorrow. They kept my car for four weeks and a day. My advice is this: Do not ever do business with Leo Martin Chevrolet. I certainly won't. More

Bought a 2018 Colorado Great people to work with. Very knowledgeable, nice selection of trucks they had the truck I was looking for. At a price I could agree with. Great people to work with. Very knowledgeable, nice selection of trucks they had the truck I was looking for. At a price I could agree with. More

Extra customer service at the end of the day I was driving from Oklahoma City to lake Jackson and my oil life monitor flashed 0% so it said to change oil soon. I pulled into this dealer at 430 pm I was driving from Oklahoma City to lake Jackson and my oil life monitor flashed 0% so it said to change oil soon. I pulled into this dealer at 430 pm hoping to get an oil change. I was first advised that all the oil techs were done for the day and referred to a jiffy lube down the street. Just before I left the service area Steven Busch, a service adviser came over and told me that he had found a late working tech that would do the oil change for me. He offered me a bottle of water and a seat in the reception area. He understood my urgency and he went out of his way to find a solution. In 30 min I was on my way at a good price. Thank you Steven Busch for great customer service. What a great service department. More

Very poor dealership They lied to me several times ! I've bought two new vehicles from there but never again. They will say anything to make a sale! Go to another dealer! They lied to me several times ! I've bought two new vehicles from there but never again. They will say anything to make a sale! Go to another dealer! More

Such wonder service and famlity oriented buisness. I took my car that I bought 4 yrs ago in to get worked on. They not only got it done but did it in a timely fashion and with super service. Thank y I took my car that I bought 4 yrs ago in to get worked on. They not only got it done but did it in a timely fashion and with super service. Thank you for taking such good care of my favorite car. I have been doing business with this family owned buisness for 25 years and plan to for the next 25 years. More

Chevy Cruze Our college age daughter needed a car sooner than expected, and after talking to Richard, we found the perfect car for her. His service, along with Ja Our college age daughter needed a car sooner than expected, and after talking to Richard, we found the perfect car for her. His service, along with Jason and Reagan's advise helped us make the desission to purchase a Chevy Cruze. Would certainly recommend Leo Martin Chevrolet if you are in the need for a new or used car! More

Easy buying experience. I told Terry exactly what I was looking for. He called to let me know they have it in stock and asked when I would like to come in and look at it. Aft I told Terry exactly what I was looking for. He called to let me know they have it in stock and asked when I would like to come in and look at it. After my test drive and negotiating price, I left and told him to have the vehicle and paperwork ready in the morning. I was in and out. Easiest buying experience! More

Great Buyer's Experience We were very satisfied with the sales service we received from Jason, Reagan, and Terry. We could not have asked for better response to our questions, We were very satisfied with the sales service we received from Jason, Reagan, and Terry. We could not have asked for better response to our questions, especially given that we were not local to Leo Martin's dealership and needed to work most of the buying process telephonically and via email/text. Reagan was so patient with us. He responded in a timely manner to every question we posed. Terry spent at least an hour just going over the operation of the vehicle with us and made sure we were comfortable before sending us on our way back to San Antonio. Jason took care of all the paperwork and made sure we were aware of all the warranty options, but at the same time did not pressure us to buy anything. Just an overall great experience. I would definitely consider Leo Martin for any future GM purchase. More

the service is so bad I went to there service department today for my last time.I'm going to drive triple the miles to go somewhere else. And I wont buy a car there anymore I went to there service department today for my last time.I'm going to drive triple the miles to go somewhere else. And I wont buy a car there anymore. More

THANK YOU STEVE LLOYD!! A huge Thank you to Steve Lloyd for helping me with a warranty issue on my 2011 Cadillac SRX. My car was being serviced at another dealership and wa A huge Thank you to Steve Lloyd for helping me with a warranty issue on my 2011 Cadillac SRX. My car was being serviced at another dealership and was 300 miles over my bumper to bumper warranty. The OTHER dealership would not budge from the $1875 cost to fix my car. Steve gave the the 800 number to CADILLAC WARRANTY and to make a long story short...they AGREED the work should be covered!!! Saving me $1875!!! LEO MARTIN has the best employees for going over and beyond for customers! More