Lehmer's Concord Buick GMC

Dishonest. This dealer does NOT deserve your business. I was quoted a price in writing by salesman Darrell Joyner, he confirmed the same number in writing in pe This dealer does NOT deserve your business. I was quoted a price in writing by salesman Darrell Joyner, he confirmed the same number in writing in person (which he had run by mgmt). Darrell also confirmed that there’d be zero markup or addons. When it came time to close the deal, he added $3000 to the sales prics and told me they can’t honor the price he offered me TWICE. Upset now, but still calm. I was told I could talk to management, who had reviewed the offer, only for management to refuse to leave the office. What cowardice and poor customer service. I will never recommend this place and I am following up w/ corporate and the BBB. Reading cargurus and google reviews, this is not an isolated incident. This dealer and GM are truly earning their negative reputation. They have pushed me away as a first time (new) buyer from their brand. More

We baought a 2024 GMC Canyon AT4X form here. Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were very busy. Moe was patient and understanding about what our neees were and what we were looking for in a truck. The people in the back office were very respectful of our time and some of the pressures and stress of purchasing a vehicle where not there. I will be back again for the service department and I would most definately buy another vehicle here. More

0 stars. We are beyond disappointed in this dealership and the way we have been treated. I don’t have enough characters to be able to tell our full story but We are beyond disappointed in this dealership and the way we have been treated. I don’t have enough characters to be able to tell our full story but to sum it up…our brand new car we special ordered through this dealership in November of 2022 (it arrived at the dealership in April 2023) came with flaws from the factory and we asked them to fix it…they sent it to an outside body shop Advance Auto Body in Martinez and it came back with more flaws then it went in with. We sent it back for a second time and it came back with even more flaws!! So now we are working on trying to get it fixed for the third time. One of the owners Russ Anderson will be your best friend on the day you purchase the vehicle but if you have a problem he turns into a pompous xxx. All that Russ and Gary Cox (service manager) could seem to tell us was “what more do you want us to do, we are fixing it”. Obviously not, because it came back damaged twice from their “best body shop”. Russ got into a yelling match outside of the dealership with my husband in front of everyone. We don’t recommend this dealership to anyone especially if you have any kind of expectations. We started a claim with GM and sent a letter to corporate (it was 4 pages because of everything we went through) explaining our situation. Fast forward to now, fortunately for us a different dealership has taken on our claim and we are waiting for our new vehicle to arrive. More

Will never ever go back service on sale was the worst I have ever had have ever had More

I'd been looking for a 2022 Yukon Denali and found one on Lehmer's website. The salesman confirmed that the car had adaptive cruise control (the one item that the car had to have) so I scheduled a test drive Lehmer's website. The salesman confirmed that the car had adaptive cruise control (the one item that the car had to have) so I scheduled a test drive. I loved the car and made a deal with the sales team and took the car home. Two days later, my husband and I drove to a family get together in the mountains (a 3.5 hour trip). We couldn't figure out how to set the cruise control so I texted the salesman. As it turns out, the car DOES NOT have adaptive cruise control. When we called the dealership to figure out what our options were, the general sales manager Carl got on the phone yelling the entire time. When we tried to calm him down and talk through the problem, he hung up on us. I will never go back to this dealership - zero customer service, zero professionalism and absolutely no integrity. More

Lehmer's is a GREAT choice I have recently leased my 2nd vehicle from Lehmer's. I feel very well taken care of and incredibly happy with my time spent with Rick Weaver and the r I have recently leased my 2nd vehicle from Lehmer's. I feel very well taken care of and incredibly happy with my time spent with Rick Weaver and the rest of the Lehmer's staff. Rick is an exceptional Salesman and an asset to the Lehmer's Team. Whenever I have the pleasure of interacting with Rick he is always so very kind, generous, hard-working and enthusiastic about his work. My service appointments are always relatively quick and the waiting room is clean with plenty of options. Thank you Lehmer's Team More

Best dealership!! I LOVE coming into Lehmer's Concord GMC!! I feel like a part of the family when I step through the doors. They go out of their way to help every time I LOVE coming into Lehmer's Concord GMC!! I feel like a part of the family when I step through the doors. They go out of their way to help every time I walk in. I came in to ask a question & they immediately took my car in for service & gave me a loaner. And to top it off this was on a Saturday holiday weekend! They repaired my car the same day. I did not purchase my car from them (bad decision on my part) but found them when a repair was needed. I will definitely go there when I'm ready for a new vehicle!! More

140,000 MILE CHECK UP I WAS VERY PLEASED BY THE SERVICE MANAGER JOE AND THE WAY THAT HE TOLD AND SHOWED ME WHAT WAS GOING TO BE DONE AT THIS SERVICE JUNCTURE. I ADDED A F I WAS VERY PLEASED BY THE SERVICE MANAGER JOE AND THE WAY THAT HE TOLD AND SHOWED ME WHAT WAS GOING TO BE DONE AT THIS SERVICE JUNCTURE. I ADDED A FEW ITEMS THAT I SPECIFICALLY WANTED THEM TO LOOK AT HE ACKNOWLEDGE THEM. WHEN I PICKED UP THE TRUCK HE INFORMED ME WHY CERTAIN ITEMS COULD NOT BE TAKEN CARE OF AND HOW I COULD PROCEED FROM THERE. HE TOLD ME ABOUT A WHY I WAS CHARGED A CERTAIN AMOUNT WHICH I SEEMED WAS VERY FAIR. I WAS PLEASED BY THE WORK DONE ON THE VEHICLE. More