Bohn Buick GMC - Service Center

I give the service department 5 stars because they were OUTSTANDING. Always exceeding my expectations and getting my vehicle out of service in a timely manner. HIGHLY RECOMMEND. Pat, Becca, Vincent , and Z OUTSTANDING. Always exceeding my expectations and getting my vehicle out of service in a timely manner. HIGHLY RECOMMEND. Pat, Becca, Vincent , and Zach are the best! More

Call to make sure I have my appointment and always have appointments around my schedule. The most polite individuals I know! Thank you for making me feel appreciated for being a GMC owner! appointments around my schedule. The most polite individuals I know! Thank you for making me feel appreciated for being a GMC owner! More

I think the Service Department does a good job. Their prices are high but I feel a little comfort knowing that their mechanics are trained to work on GMC vehicles and they use OEM parts. My main co Their prices are high but I feel a little comfort knowing that their mechanics are trained to work on GMC vehicles and they use OEM parts. My main complaint is their service department is overworked. It took me nearly two weeks to get my power steering unit repaired after it went out on me and it was a recall item that was covered 100%. Add tires and brakes and my car was in the shop 11 days. But there are not a lot of choices so I just have to deal with it. I think the previous GMC was a step above this one but that was pre-pandemic. More

Excellent staff, excellent service. Zach and Becky Thompson are fabulous. Very Very happy with the way i was treated. Zach and Becky Thompson are fabulous. Very Very happy with the way i was treated. More

The service was excellent. I brought in my 2024 Denali Ultimate Sierra 1500 for the first oil change. They rotated the tires, changed the oil and did all the required inspectio I brought in my 2024 Denali Ultimate Sierra 1500 for the first oil change. They rotated the tires, changed the oil and did all the required inspections and checked if any warranty claims were required. More

Lied. Break of contract. Lawsuit possible promised on contract to repair vehicle was told to bring it down the Tuesday after we bought it. They would fill Break of contract. Lawsuit possible promised on contract to repair vehicle was told to bring it down the Tuesday after we bought it. They would fill our tank up with diesel and fix the vehicle that day and send us on our way the service department when my son got there. Wanted to keep the vehicle for two weeks refused to fix the vehicle and told him he could go home and go back to Baton Rouge where he came from and get somebody up here to fix it and they did not fill up his tank with diesel and on the way home ran out of diesel on interstate and was stranded over three hours and had to call the police department and DOTD to help him. I am a fuming mother . This is 100% break of contract when I drive 2 1/2 three hours to go down there to get the truck or to get it fixed and you promised me you’re gonna fill my take up and repair the vehicle or the sale will not go through, but obviously they push the cell through anyway Without honoring the full contract as they were written, I would expect a phone call from corporate because I’m really really on the verge of going to see my lawyer over this More

Service team is excellent courteous. They make sure you are happy or they find a way to. Make it rite. They make sure you are happy or they find a way to. Make it rite. More

Me atendieron muy y fueron rápidos y desde la señorita asta o persona que revisó muy bien mi troca asta o persona que revisó muy bien mi troca More

Great customer service and fast, specialy thanks to Zach for your attention, and all information need it for my vehicle. for your attention, and all information need it for my vehicle. More

I talked to the advisor Becky and the service manager Pat. They were both very cordial. They completed the service in a timely manner. They had a driver bring me back home and pick me up when my vehicle Pat. They were both very cordial. They completed the service in a timely manner. They had a driver bring me back home and pick me up when my vehicle was ready. I have always received good service here. More