Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
76 Reviews
Call Dealership (945) 207-3254
View Awards

39660 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

Filter Reviews by Keyword

customer service

By Type

Showing 76 reviews

January 24, 2026

Always professional. Like how they look out for their customers. I s add let’s buy my vehicles at Toyota More

by Mgrsrr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinsman
Report | Print
Jan 26, 2026 -

Legacy Toyota of Dallas responded

We’re pleased that you had a great experience with us! Providing professional service and looking out for our customers is our top priority. Thank you for choosing us for your vehicle needs! Regards, The Legacy Toyota of Dallas Team

January 22, 2026

Excellent service department with a polite, knowledgable staff. I’ve used this dealership for over 20 years and I recommend it. More

by richdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Menia
Report | Print
Jan 23, 2026 -

Legacy Toyota of Dallas responded

Thank you for your kind words, Rich! We’re happy you’ve had such a positive experience with our service department over the years. Your loyalty means a lot to us, and we appreciate your recommendation! Regards, The Legacy Toyota of Dallas Team

January 21, 2026

I like Legacy Youota because we are informed of when we need our cars maintenanced. More

by gvaladez5280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COLE
Report | Print
Jan 21, 2026 -

gvaladez5280 responded

I like Legacy Toyota because we are called for maintenance of our vehicles.

Jan 22, 2026 -

Legacy Toyota of Dallas responded

Thank you for your positive feedback! We're glad to hear that you appreciate our communication about maintenance. Keeping our customers informed is a top priority. We look forward to continuing to serve you! Regards, The Legacy Toyota of Dallas Team

January 17, 2026

The Legacy Toyota team is the group of folk from the front of the building to the back! The service and people have been impeccable for years! They will always take very good care of you! More

by Ms Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Jan 19, 2026 -

Legacy Toyota of Dallas responded

Thank you, Ms. Gwen! We’re happy that you had a positive experience with our team. Providing exceptional service is our priority, and it’s wonderful to know we’ve consistently met your expectations. We appreciate your support and look forward to serving you for many more years! Regards, The Legacy Toyota of Dallas Team

January 14, 2026

Polite and efficient service department with clean waiting environment. Michael is kind and professionally thorough. More

by ajomiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 15, 2026 -

Legacy Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service department and that Michael made a great impression. Cleanliness and efficiency are priorities for us. We look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

December 31, 2025

Cole has been fantastic to work with. He is professional and provides frequent updates throughout the process. Definitely recommend! More

by rndpitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Jan 04, 2026 -

Legacy Toyota of Dallas responded

Thank you for the 5-star feedback! We're thrilled to hear about your positive experience with Cole. Our team is dedicated to providing excellent service, and it’s great to know that we met your expectations. We appreciate your recommendation! Regards, The Legacy Toyota of Dallas Team

December 21, 2025

Mr. Frontis is a great Service Advisor. He always take care of my car. Thank you!!! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Dec 23, 2025 -

Legacy Toyota of Dallas responded

Thank you, Pat! We appreciate your kind words about Mr. Frontis. It's great to know that you feel well taken care of. Your satisfaction is our priority, and we look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

December 12, 2025

I was able to scheduled an appointment for an oil change with no issues. While there the representative ask if I'd like my tires rotated and I decided that would be the best time. The service was seamless More

by bjmunson2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decker
Report | Print
Dec 15, 2025 -

Legacy Toyota of Dallas responded

Thank you for your fantastic feedback! It's great to hear that your oil change and tire rotation went smoothly. Our team strives to provide seamless service, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again! Regards, The Legacy Toyota of Dallas Team

December 07, 2025

Very pleased with Micheal, our service advisor, and all the service staff. Legacy Toyota services both my wife and my Toyota. Very pleased. More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Kinsman
Report | Print
Dec 08, 2025 -

Legacy Toyota of Dallas responded

Thank you, Jerome! We're thrilled to hear you had a great experience with Micheal and our service team. Your satisfaction is our priority, and we appreciate your support for both you and your wife's vehicles. Looking forward to seeing you again! Regards, The Legacy Toyota of Dallas Team

November 30, 2025

They are always friendly to me. Of course the work they do is really excellent. More

by Kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martinez.
Report | Print
Dec 02, 2025 -

Legacy Toyota of Dallas responded

Thank you! We're thrilled to hear that you consistently experience friendly service and excellent work. Your support means a lot to us, and we look forward to serving you again soon! Regards, The Legacy Toyota of Dallas Team

1
2
3
...
8