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Legacy GMC
Slidell, LA
420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 420 reviews
November 14, 2023
I recently purchased a 2022 Audi S6 from Legacy. I am from out of state and I had asked Matt (Salesman) to go over the car in detail before I arrived. He shared pictures two minor scratches on the I am from out of state and I had asked Matt (Salesman) to go over the car in detail before I arrived. He shared pictures two minor scratches on the car exterior and mentioned nothing else. I asked for "any issues with the car, both inside and out". Upon my arrival it was raining especially hard and they did not offer to pull the car into the garage for a full inspection. On my trip home I found the carpet on the rear passenger side has worn completely through and is bare, the rear driver's side door has a foot long scratch in it (inches away from the small scratch Matt shared with me by photo), one of the passenger seat adjuster buttons is missing, and the passenger back seat will not fold down. To make matters worse I was informed only after I signed the papers and paid, Matt informed me there was no owner's manual, no floor mats and no extra key fobs. This not disclosed before I purchased the car. I spoke with Matt and he referred me to the Sales Manager (Mike) who was extremely rude and he his only fix to the problem was "he would talk to Matt" and if I wanted the floor matts, fob and manual I should have bought a new car. He never offered once to make anything right. This was a terrible purchasing experience and which will cost me money. I was lied to and would never recommend this dealership. Stay away. More
by jaydelabarre
Verified CustomerNovember 08, 2023
Very stream-line process. They worked with me and got me a fair deal. Thanks! They worked with me and got me a fair deal. Thanks! More
by joe.gremillion
October 31, 2023
Quick response, easy to deal with, the buying process was pain free. Sales people were courteous and knowledgeable. pain free. Sales people were courteous and knowledgeable. More
by ajtharley
Employees Worked With
October 29, 2023
I cannot say enough great things about both Alyssa and Mike. They made me purchasing my vehicle care free and without stress. They were both honest and went the extra mile to make sure that my experienc Mike. They made me purchasing my vehicle care free and without stress. They were both honest and went the extra mile to make sure that my experience was everything that I expected with great customer service. I would recommend these two fine employees anytime that you are looking for honesty, integrity and great customer service. Thanks Again for everything! More
by carribeanmystic
October 29, 2023
My experience with Legacy GMC was great my salesman Sammy Galaforo ,the staff that worked with him and Management ,went above and beyond to make my first time buying experience OUTSTANDING!! Can’t wait to wo Galaforo ,the staff that worked with him and Management ,went above and beyond to make my first time buying experience OUTSTANDING!! Can’t wait to work with him and his team on my next GMC Purchase….THANKS SAMMY!! More
by dykes.darrell
October 29, 2023
Very easy. Very fast. Exceptional service from all involved. Vehicle financing process especially easy. Not their fault I probably should have used my own. Howe Very fast. Exceptional service from all involved. Vehicle financing process especially easy. Not their fault I probably should have used my own. However, I would definitely recommend anyone on this side of the lake to check them out. Honest professional service. More
by SMARTINCOLEMAN
October 27, 2023
Great Customer Service. Easy to work with. Went the extra mile to make deal work. Easy to work with. Went the extra mile to make deal work. More
by spmbarberbros
Employees Worked With
October 24, 2023
Best experience I’ve had Ever! !! Super easy super fast , honest people in an extremely smooth transaction. Will definitely recommend anyone that is looking for a vehicle. !! Super easy super fast , honest people in an extremely smooth transaction. Will definitely recommend anyone that is looking for a vehicle. More
by viamonteyulier
Employees Worked With
Other Employees :
Sammy Galaforo
