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Legacy GMC
Slidell, LA
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 383 reviews
March 14, 2024
I’m a resident of Houston, TX, and I recently purchased a BRAND NEW 2024 Denali Truck from Legacy GMC in Slidell, Louisiana. Although the initial purchasing experience went smoothly, it has now been tarnishe BRAND NEW 2024 Denali Truck from Legacy GMC in Slidell, Louisiana. Although the initial purchasing experience went smoothly, it has now been tarnished by an issue related to pre-existing damages on the vehicle. The rear bumper on the driver side is damaged, and I have proof from a picture taken by the dealership showing that the damage occurred BEFORE I took ownership of the vehicle and drove it off the lot. However, the General Manager of Legacy GMC, Damien Dudenheffer, is refusing any responsibility. The GM has made it clear that because I signed a document stating the vehicle was damage-free (after a 5-hour drive from Houston), the issue is now my problem. Despite providing proof to the General Manager, he remains unyielding and dismissive. His attitude has been unreasonable, and he expects me to accept the brand new truck in its current “as is” condition. More
by Jamie lily
Verified CustomerEmployees Worked With
Sammy Galaforo, Sammy Galaforo
March 11, 2024
Everything that was asked about the vehicle was answered, was very patient Will definitely return to Mason on my next purchase was very patient Will definitely return to Mason on my next purchase More
by pelm3624
March 08, 2024
Good Very good service. And Experience. Good people are And friendly. And very good patience And Experience. Good people are And friendly. And very good patience More
by Reyreul1980.com
March 07, 2024
Respectful, courteous, no games, informative - easiest purchase of a vehicle. I made an appointment, the vehicle was waiting for me, they explained all the vehicle features/options and then went to finan purchase of a vehicle. I made an appointment, the vehicle was waiting for me, they explained all the vehicle features/options and then went to finance - was out of there in less than an hour. Everyone was polite, courteous, and extremely helpful. I was going to pick up the vehicle the next day and they offered to deliver it to my home - incredible. More
by harvey.roberts
March 07, 2024
Legacy had the vehicle I wanted with the right options/trim. They made it easy to set up my trade and purchase over the phone so that it was a smooth process to complete the sale when I came in fr options/trim. They made it easy to set up my trade and purchase over the phone so that it was a smooth process to complete the sale when I came in from out of town. More
by Taters.smith
Employees Worked With
Gino
March 06, 2024
Was just shopping for a particular vehicle. They didn't have what I was looking for but were extremely helpful. They didn't have what I was looking for but were extremely helpful. More
by rjwalters
Employees Worked With
March 05, 2024
I left with a car I liked, but it took a very long time for the Legacy staff to prepare it. Also, I didn't feel like the out-the-door price was clearly agreed upon. The paperwork I signed didn't reflect wh for the Legacy staff to prepare it. Also, I didn't feel like the out-the-door price was clearly agreed upon. The paperwork I signed didn't reflect what my understanding was after my conversation with John. In short, we agreed upon a total cost of 24,000. I thought that was before my trade-in value was applied to it, when in reality it was after. More
by andrew.graham9611
Employees Worked With
John Cook-Moulin
March 05, 2024
Very easy to deal with. Nick was the best sales person! Would recommend Legacy to any of our friend in the market! Nick was the best sales person! Would recommend Legacy to any of our friend in the market! More
by Mandybalfonso
March 03, 2024
They stood by their agreements and went above and beyond to make sure I was satisfied with my truck purchase to make sure I was satisfied with my truck purchase More
by b.benvenutti
March 01, 2024
Just very helpful on finding me the right vehicle. Also very patient as well. Also very friendly Also very patient as well. Also very friendly More
by lbrumfield28
