Legacy Ford

I went in to check out an F 150 I seen on TrueCar. I meet with Shelbi Landers and looked the truck over. It looked great. My wife test drove it with Shelbi and said this is the one she wanted. I infor I meet with Shelbi Landers and looked the truck over. It looked great. My wife test drove it with Shelbi and said this is the one she wanted. I informed Shelbi that I was waiting on my insurance pay out for my totaled-out truck and needed a little time for the financing money to come thru. She said we could put a deposit to hold it. We did and she was able to get the truck financed without the big down payment I wanted to make. That was a game changer for us. We were in big need to replace our other truck fast and Shelbi did everything to get it done. Thank you so much for the helping hand we needed quickly. I completely recommend anyone to go see how Legacy can help you. More

I brought my car in for an oil change and left in a brand new car. Everyone was so wonderful and helpful to me. I have not bought a car in a long time but it was time for something new. I bought a new For new car. Everyone was so wonderful and helpful to me. I have not bought a car in a long time but it was time for something new. I bought a new Ford Escape and I love it. Thank you to the service department and the sales for helping me out. More

I purchase my Ford Escape from Legacy Ford. Legacy is my full-service dealer because they give accurate, fast and supreme service. Legacy is my full-service dealer because they give accurate, fast and supreme service. More

I traded my truck in for a new one on 3/13/24. As of 4/7/24 they havent paid it off and now Ford has sent me to collections. They have the money from the new purchase for at least 15 days. The fin As of 4/7/24 they havent paid it off and now Ford has sent me to collections. They have the money from the new purchase for at least 15 days. The financing manager says that it's dealership policy to wait 30 days to make the payoff and his hands are tied... Stay away from these guys. More

Had recall and couldn’t get scheduled nowhere Ms Sami Daugherty fit me in her busy schedule and took care of me THANK you ms Daugherty Daugherty fit me in her busy schedule and took care of me THANK you ms Daugherty More

I wish I read these reviews before taking my vehicle to get a simple signal light changed. This was my worst Ford Dealership experience ever, and I only went in for a light bulb change. The service departm get a simple signal light changed. This was my worst Ford Dealership experience ever, and I only went in for a light bulb change. The service department is unprofessional, deceptive & greedy. The service department broke my rear light casing on my 2007 on Lincoln Navigator while changing my rear signal lights on 6/21/2023, then they had the audacity to put clear tape on it to hold it in place. The female Service agent says it was rusted the reason for it breaking and proceeds to provide me with a price of $300 per light if I want to get it repaired. Totally unacceptable, I brought my vehicle in without any damages to the area of service and had to depart with tape on my vehicle. When I asked for the GM she said he is out of the country, I asked who was in charge and empowered to make decisions to assist the CUSTOMER, she said Justin, but he is out until Tuesday. I will be calling Justin on Tuesday to see how they're going to rectify this situation because the damages to my vehicle falls in them. They should have never proceeded with service if they couldn't remove the light casing to change the bulb, they made this decision on their own to do so. More

I have bought many vehicles in my life but never have I had such a wonderful experience like the experience I had buying my Ford Bronco from Mieet Patel!!! He took time to understand my needs and built out had such a wonderful experience like the experience I had buying my Ford Bronco from Mieet Patel!!! He took time to understand my needs and built out exactly wanted and kept me updated through the entire process!!! Delivery process was amazing I was in and out in 45 min!!! More

Had my second oil change done. Checked my oil, it did NOT even register on the dipstick! Oil leaked on my garage floor. Oil filter had the old gasket and the new one. Filter wa Checked my oil, it did NOT even register on the dipstick! Oil leaked on my garage floor. Oil filter had the old gasket and the new one. Filter was very loose, about to fall off. Dealer acted like they were unconcerned. "Gotcha" was the only response. Had to do my own oil change Sunday to be able to drive my new car. Never offered to compensate me for my extra oil change. Terrible service! More

Got new tires and brakes on a work van. Van drove very poorly and felt like I would lose control when tractor trailers pass on the highway. Got the van home and checked the tries. Found Van drove very poorly and felt like I would lose control when tractor trailers pass on the highway. Got the van home and checked the tries. Found that the dealership had put 85psi in all four tires. The tire tag on the inside of the driver door clearly states 52 for the front and 64 for the rear. Also noticed that I didn't get now valve steams. And the kicker, it took 3 working days to get a set of tires and brakes. Poor attention to details. More

Raised price of vehicle that was posted online by $10,000 and wants to say are here for the community. and wants to say are here for the community. More