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Legacy Ford Lincoln

Corbin, KY

3.8
7 Reviews
Call Dealership (606) 716-0990

13305 US-25E

Corbin, KY

40701

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7 Reviews of Legacy Ford Lincoln

April 05, 2025

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fullmer
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April 03, 2025

Over all have had a pretty positive experience. The one negative is the first oil change they did, when my husband left all tires was low and they wasn’t low when he dropped the vehicle off. We l More

by Big dog
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Tom
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Apr 04, 2025 -

Legacy Ford Lincoln responded

Thank you for sharing your feedback with us. We're glad to hear that overall, you've had a positive experience. However, we sincerely apologize for the inconvenience you encountered during your first oil change. It's concerning to hear that your tires were low when your husband left, and that the service technician did not provide adequate explanations while attempting to charge extra. We understand how frustrating this must have been, especially given the distance you traveled. Please know that we take your feedback seriously and will address these issues with our service team to ensure they do not happen again. Your satisfaction is important to us, and we appreciate your patience. If there's anything we can do to make this right or if you have any further concerns, please don't hesitate to reach out. Best regards, Charlotte Creech Client Advocate Legacy Ford

March 27, 2025

I always get treated well and greeted with a smile. The communication is great and I never have a worry because I know my truck is in good hands. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Mar 28, 2025 -

Legacy Ford Lincoln responded

Hi Chris, Thank you for your excellent feedback! We're delighted that you always feel welcomed and well-treated at our dealership. It's great to know that our communication meets your expectations and that you have confidence in our team to take good care of your truck. We truly appreciate your trust and look forward to continuing to serve you!

March 25, 2025

My 2020 Ford Escape was having problems on the display. Sometime it would work and other times it didn’t. Legacy Ford fixed the problem with the display within 1:30, whereas the dealership in Middlesboro t More

by rickmaryrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Mar 26, 2025 -

Legacy Ford Lincoln responded

Thank you for sharing your experience! We're glad Todd and our service technician at Legacy Ford quickly diagnosed and fixed the display issue on your 2020 Ford Escape within 1 hour and 30 minutes. Your feedback highlights our commitment to efficient service, and we're pleased to hear your display h as been working perfectly since. If you need assistance in the future, feel free to reach out. Thank you for choosing Legacy Ford!~Charlotte Creech, Client Advocate at Legacy Ford

March 18, 2025

Service was performed quickly and correctly. I always a good experience with service at Legacy Ford. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Mar 19, 2025 -

Legacy Ford Lincoln responded

Thank you so much for your kind words about the service our team provided! We truly appreciate you choosing Legacy Ford, and we can't wait to welcome you back soon!

February 02, 2024

DO NOT BUY FROM THIS DEALERSHIP! LIED ABOUT THE CONDITION OF THE TIRES. SOLD ME A CAR WITH BAD TIRES. I bought a used car from this dealership less than 2 months ago. The salesman, More

by jenkidd88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MikeyJoe & Mike Hatfield
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December 09, 2022

They never contacted me I guess it’s their loss. I e had most car lots not respond to a simple message More

by mariariashaver88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noone
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