Was great to deal with and they worked with us in every way to make the sale!!!!

Absolutely wonderful group of people! They’re all efficient and friendly. Any service I have had done has been a true fix in a timely manor.

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly.

Over all have had a pretty positive experience. The one negative is the first oil change they did, when my husband left all tires was low and they wasn’t low when he dropped the vehicle off. We live over an hour away, also the service technician did not explain anything but wanted to charge extra for everything.

I always get treated well and greeted with a smile. The communication is great and I never have a worry because I know my truck is in good hands.

My 2020 Ford Escape was having problems on the display. Sometime it would work and other times it didn’t. Legacy Ford fixed the problem with the display within 1:30, whereas the dealership in Middlesboro told me they would have to take the dash out and I would have to leave it there at a cost of one thousand dollars. Todd at Legacy was a tremendous help. He wrote down on what it was doing and the Technician was able to figure out what was happening with the display and like I said 1:30 and it was fixed and has been working Great since them. Thank you Legacy Ford and Service technician Todd