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Legacy Ford Lincoln

Corbin, KY

4.4
13 Reviews

13305 US-25E

Corbin, KY

40701

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13 Reviews of Legacy Ford Lincoln

November 12, 2025

Everything went well and good on the recall they took me home also because they had to keep the truck for about a day and a half they were all very courteous and very nice More

by darrancheman65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk workers
Nov 16, 2025 -

Legacy Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2025

The staff is always friendly and pleasant to deal with and very quick with their services. More

by ttamcqueen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 16, 2025 -

Legacy Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2025

Found the exact truck I wanted. Outstanding place to buy. Highly recommend. Return customer many times More

by Ericmorgan9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 09, 2025 -

Legacy Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

November 05, 2025

Take care of your needs in as little time as possible. Always friendly and explains what has been done. More

by Blimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kain
Nov 06, 2025 -

Legacy Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2025

Was great to deal with and they worked with us in every way to make the sale!!!! More

by csdcld50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 22, 2025 -

Legacy Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 15, 2025

Absolutely wonderful group of people! They’re all efficient and friendly. Any service I have had done has been a true fix in a timely manor. More

by Jmiller2460909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hillary
Jul 16, 2025 -

Legacy Ford Lincoln responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again!

April 05, 2025

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fullmer
Apr 07, 2025 -

Legacy Ford Lincoln responded

Hi Donna, Thank you for sharing your positive experience with our service team! We're delighted to hear that your visits have been prompt and friendly. Our goal is to provide efficient and welcoming service, and it's wonderful to know we're meeting your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to continuing to serve you!

April 03, 2025

Over all have had a pretty positive experience. The one negative is the first oil change they did, when my husband left all tires was low and they wasn’t low when he dropped the vehicle off. We l More

by Big dog
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Tom
Apr 04, 2025 -

Legacy Ford Lincoln responded

Thank you for sharing your feedback with us. We're glad to hear that overall, you've had a positive experience. However, we sincerely apologize for the inconvenience you encountered during your first oil change. It's concerning to hear that your tires were low when your husband left, and that the service technician did not provide adequate explanations while attempting to charge extra. We understand how frustrating this must have been, especially given the distance you traveled. Please know that we take your feedback seriously and will address these issues with our service team to ensure they do not happen again. Your satisfaction is important to us, and we appreciate your patience. If there's anything we can do to make this right or if you have any further concerns, please don't hesitate to reach out. Best regards, Charlotte Creech Client Advocate Legacy Ford

March 27, 2025

I always get treated well and greeted with a smile. The communication is great and I never have a worry because I know my truck is in good hands. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 28, 2025 -

Legacy Ford Lincoln responded

Hi Chris, Thank you for your excellent feedback! We're delighted that you always feel welcomed and well-treated at our dealership. It's great to know that our communication meets your expectations and that you have confidence in our team to take good care of your truck. We truly appreciate your trust and look forward to continuing to serve you!

March 25, 2025

My 2020 Ford Escape was having problems on the display. Sometime it would work and other times it didn’t. Legacy Ford fixed the problem with the display within 1:30, whereas the dealership in Middlesboro t More

by rickmaryrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 26, 2025 -

Legacy Ford Lincoln responded

Thank you for sharing your experience! We're glad Todd and our service technician at Legacy Ford quickly diagnosed and fixed the display issue on your 2020 Ford Escape within 1 hour and 30 minutes. Your feedback highlights our commitment to efficient service, and we're pleased to hear your display h as been working perfectly since. If you need assistance in the future, feel free to reach out. Thank you for choosing Legacy Ford!~Charlotte Creech, Client Advocate at Legacy Ford

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