Leesburg Auto Imports

Took my down payment, then upped the price of the car an extra $3.5k than the listing price. I asked the finance manager about it, and she said it just looked like that, and that extra $3.5k was the total p extra $3.5k than the listing price. I asked the finance manager about it, and she said it just looked like that, and that extra $3.5k was the total price with fees. I asked to see the contract before signing any paperwork, because something sounded off. The price of the car had went up even more on the contract, and she included some extra fees that we never discussed previously (a $4100 service contract). to an extra $9.5k. When asked what the extra charges were, finance manager was unable to give me a real explanation, saying things like “It just looks like that” or “This is the only contract I have”. I asked for my down payment back because I felt like they were being dishonest with me. I was told they don’t do refunds, even though I hadn’t signed anything and was not interested in the vehicle anymore since they changed the original terms so drastically. Very unprofessional and they will try to rob you. More

Got a completely different price from salesman at time of deposit several thousand higher claimed I wasn’t trading in a car or financing, spoke with him 2 days earlier got price he then claimed he never spo deposit several thousand higher claimed I wasn’t trading in a car or financing, spoke with him 2 days earlier got price he then claimed he never spoke to me! More

DO NOT BUY ANY CARS AT THIS PLACE! !!! Bought a 2015 ford focus about 2 weeks ago for my teenage daughter from Mr. William and Mike at the Sterling location and after 30 minutes of driv !!! Bought a 2015 ford focus about 2 weeks ago for my teenage daughter from Mr. William and Mike at the Sterling location and after 30 minutes of driving home, the engine light comes on and guess what... the transmission control module is "mysteriously" faulty and on top of this, I can't pass emission (because strangely they don't do emissions...I wonder why) which means I can't even get tags .. so here I am with a non-drivable car, with no tags, waiting on this transmission which Ford told me takes about 8 months to receive right now...Called the Sterling location as well as their other location Leesburg Auto Import many times to speak with William or anybody for that matter to see whether they would give me my money back or offer me a loaner in the meantime but nothing!! Apparently, none is ever available !! To say that I am disgusted with the dishonesty and the lack of respect and care for their customers is an understatement...Please don't be fooled like me by their initial good manners, because that will all disappear once you leave their lot, they do not care about anyone except for the money!!! More

Great experience, cool staff, awesome cars. They really care about their clients. Ask for Eddie. They really care about their clients. Ask for Eddie. More

On March 13th, I bought a vehicle from Sterling Motorsport (which is owned by Leesburg Auto Import). During the purchase, the check engine light was on. However, the salesman (Devon) took a code re Motorsport (which is owned by Leesburg Auto Import). During the purchase, the check engine light was on. However, the salesman (Devon) took a code reader outside and confirmed that the check engine light was only on because of a loose gas cap. In addition, he also confirmed that the car had been inspected by a mechanic and passed a Virginia State Inspection. After purchasing the vehicle (as is), based on the confirmation of this salesman, I brought my car to the mechanic and found that the car would never have passed a Virginia State Inspection because: 1. The canister purge valve needed to be replaced. 2. The brake pads and rotors needs to be replaced. 4. The bulbs were burnt out 5. The electronic parking brake was disabled. So, either the dealership knew about the damage and lied about the inspection or they never had the car inspected properly by a mechanic. In addition, the mechanic also noted that there was an active code for a grill shutter replacement and recommended that I take the car to a bodyshop (as reflected on the mechanic's paperwork). During an initial inspection by the bodyshop, they noted that the car had been in a large impact accident and that the hood and bumper had been shoddily replaced without doing any of the necessary bodywork. While acknowledging that I did purchase the car 'as is', it was based on a lie told to me by the salesman. At this point, I will have to pay another several thousand dollars out of pocket to have the body work repaired, otherwise, my car will not pass the emissions inspection. In Virginia, you cannot officially register a car without a new emissions inspection. The owner of Leesburg Auto Import, Yasser El Azzem told me directly, "our salesman can say anything" and refused to do the right thing, which is to pay for the work or take the car back. Instead, he offered me $11,000 for a car that I paid $13,900 for less than two weeks ago from his dealership. In the past, I have always bought my cars from carmax or certified used from the dealer and to be honest, I thought the stereotypes about used carsalesmen were a myth. Thanks to Leesburg Auto Import and Sterling Motorsport, I can tell you, they're a stereotype for a reason. Do not trust these guys. As the owner of the dealership told me directly, 'our salesman can say anything," and in this case, they lied to my face. I have reported this business to the Better Business Bureau and I hope that others learn from my mistake. More

Won’t return phone calls, emails, won’t even send purchase orders after being told six times they would. I have purchased flights from TX, hotels, even bought tickets to the skins game in DC and canc purchase orders after being told six times they would. I have purchased flights from TX, hotels, even bought tickets to the skins game in DC and canceled everything because there was NO trust established since I was going to drive back. I was still going to pay their mystery $1000.00 fee; but decided by business will be valued elsewhere. Customers should have dignity when purchasing, you won’t find it here. Very distastefully disappointed. More

Had an amazing experience buying a car at Leesburg Auto Import. Eddie took care of me from the beginning to the end, he is just the best! They were very clear upfront what the price will be and how the sal Import. Eddie took care of me from the beginning to the end, he is just the best! They were very clear upfront what the price will be and how the sales process is structured. It was exactly as described, painless no pressure and very polite. I drove 3 hours to get the car I wanted and it was worth the drive, they even cut me a deal in the end. Thanks again! More

Had a wonderful experience with Leesburg Auto from beginning to end. The entire team is professional, kind and hard working. Yasser was my sales person. He took the time to listen to what I was lookin beginning to end. The entire team is professional, kind and hard working. Yasser was my sales person. He took the time to listen to what I was looking for, spent the time with my husband on a second appointment and really worked with me through the sales process. He was diligent, honest and continues to provide support when I text him questions about my new car. JR manages a great team of people. They make you feel important from the minute you walk into the dealership until well after you leave. Andy was the finance guy. He made sure the process was handled quickly and efficiently while being very friendly. I would definitely recommend this team! Thanks guys! More

I purchased a cargo van for my business and everything went well!! The staff is friendly and honest. I had a great experience and purchased a quality vehicle for a reasonable price. If you’re looking for went well!! The staff is friendly and honest. I had a great experience and purchased a quality vehicle for a reasonable price. If you’re looking for a quality vehicle and great service, consider Leesburg Auto. You won’t be disappointed! More

Called ahead to verify Lexus RX had no accidents. Employee named Yaser said he looked at car fax, ensured me that for sure no accidents, told him driving almost two hours to see it. Seriously….Drive Employee named Yaser said he looked at car fax, ensured me that for sure no accidents, told him driving almost two hours to see it. Seriously….Drive 2 hrs for the car. The car had 2 major accidents. The dealership is a side of the road lot car that has “nice” cars most with real issues. Would never purchase a car from a place like this, should have known better before even driving there. More