Lee Johnson Kia

We have been returning to Lee Johnson Mazda service in Kirkland for 32 years and Scott Trail has been there taking care of us and our 1991 Miata from the day we drove it off the lot. Even after we moved t Kirkland for 32 years and Scott Trail has been there taking care of us and our 1991 Miata from the day we drove it off the lot. Even after we moved to Renton, and anyone that has to drive on 405 from Renton to Bellevue knows that says a lot....... More

Routine oil and filter change done within estimated timeframe and cost. Have going to LJ for over 25 years and always good service. timeframe and cost. Have going to LJ for over 25 years and always good service. More

Honestly, the customer service care from answering the phone just know what kind of car you own then you may need to wait just schedule way ahead for your service and you will be treated so well just know phone just know what kind of car you own then you may need to wait just schedule way ahead for your service and you will be treated so well just know how busy they are, thank you everyone More

Excellent service, everything went well. Guys on front desk were really gentle. They gave me ride to my office and all the way back Guys on front desk were really gentle. They gave me ride to my office and all the way back More

Quick and easy dropoff and pick up for an oil change. Once you get the lay of the land (Parking lot) everything is set up to be as streamlined and painless as possible. Looking forward to many years of f Once you get the lay of the land (Parking lot) everything is set up to be as streamlined and painless as possible. Looking forward to many years of future service on our vehicles. More

Excellent service department. Video of service and repairs is very informative. Service on my car began as soon as I arrived at my scheduled appointment. Video of service and repairs is very informative. Service on my car began as soon as I arrived at my scheduled appointment. More

I appreciated being directed to the correct office for my interior cleaning of my van. Multiple offices on grounds was a bit confusing to find where I needed to go. Tim at front service desk was prompt in interior cleaning of my van. Multiple offices on grounds was a bit confusing to find where I needed to go. Tim at front service desk was prompt in getting me booked in and out pre and post service. He was personable and attended to my request to clean interior wind shield well. I treated my husband who is partially disabled to an interior van clean up since he can not do it himself well. The only complaint is that since the back seats were folded down the carpets under the folded seats were not vacuumed. And the seats themselves were not wiped down. I did not think I had to ask for that to be done since it is easy to lift and unfold seats to clean. I guess they just wanted to leave folded seats the way they were in the van upon check in. After paying $205. I left because I had to get back to work but will vacuum back seat floors myself at home. But next time I will be more specific about some of the obvious interior needs of cleaning. Other than that the interior looked and smelled clean. And my husband was happy for the service treat. I will bring my own car for same service soon. Thank you Tim and other worker in Kia office that escorted me to Tim. You all are awesome. Be well. More

My Telluride was in for its 30,000 mile major service. Jim in Service was courteous, thoughtful and answered all of my questions promptly and thoroughly. I appreciated receiving the video showing all of Jim in Service was courteous, thoughtful and answered all of my questions promptly and thoroughly. I appreciated receiving the video showing all of the work done. Highly recommend. More

Very helpful and excellent support. My first call was into Hector, and he was wonderful to get me set up for service. Then Tim helped me getting the level of service I needed. I feel th My first call was into Hector, and he was wonderful to get me set up for service. Then Tim helped me getting the level of service I needed. I feel that they had my best interest in mind and helped me keep the cost of service as low as possible. They got my truck back to me quickly. I gladly paid the cost of the service! It was a huge relief to get my truck serviced and, on the road, again. Thank you! More

Alfredo was super friendly, laid back, and answered all of our questions. Great salesperson to work with. of our questions. Great salesperson to work with. More