Lee Johnson Kia
Kirkland, WA
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Took my son's '18 Kia Forte for the theft-prevention recall at no cost. Our demographics are different where we live but as he starts to drive around the area more, we don't need to be concerned about recall at no cost. Our demographics are different where we live but as he starts to drive around the area more, we don't need to be concerned about using the Club or having his show up on the nightly news as a stolen battering ram. He may still have a broken window to the uninformed but it beats having it stolen! More
There was a mistake made on the interior of the car I was buying, and noticed the error when I saw the interior, when about to pick it up in the afternoon. I was expecting to get the correct car in at least buying, and noticed the error when I saw the interior, when about to pick it up in the afternoon. I was expecting to get the correct car in at least a few days but they went and got a car with the correct interior, by the end of the same day and even got the protective coating on then. Also, when I was trying to decide which color of car to order, I asked if they had color samples, instead of going by the computer screen color choices. Freddie, drove me around their large lot on an upper deck to see the colors on the new cars, sure enough the colors looked different than the desktop computer screen examples and was able to choose a favorite color, which was not the original choice, in the office. More
First service completed on new (to me) Mazda CX-9. Awesome job and experience! Took a bit longer than I thought, but overall great experience! My new service dealership. Awesome job and experience! Took a bit longer than I thought, but overall great experience! My new service dealership. More
The Service provided was over the top on all fronts. From the service counter to the garage the attention to detail was the best I have received. It is worth the drive to have Lee Johnson KIA as your se From the service counter to the garage the attention to detail was the best I have received. It is worth the drive to have Lee Johnson KIA as your service department. More
Quick lube is fantastic. I can get my Mazda serviced without an appointment in usually an hour or less. They’re friendly and do good work. The on site cafe and lounge are nic I can get my Mazda serviced without an appointment in usually an hour or less. They’re friendly and do good work. The on site cafe and lounge are nice too. More
Johnny Rodriquez in the services department was excellent as usual. He made an extra effort by helping me to solve a problem I was having with streaming music in my car. as usual. He made an extra effort by helping me to solve a problem I was having with streaming music in my car. More
I had engaged with Jeffrey Belmonte many months ago and expressed my desire to get the Kia Sportage Hybrid Sx Prestige variant. He explained that it has a very long waiting period and would inform me when expressed my desire to get the Kia Sportage Hybrid Sx Prestige variant. He explained that it has a very long waiting period and would inform me when it becomes available. Luckily one car became available a few days ago and Jeffrey immediately contacted me asking if I would like to buy it. I got back to him quickly and the rest of the transaction went on very smoothly and I had the card with me by evening. More
I love the quick lube! I can just swing by and get my GMC SIERRA serviced, friendly and thorugh staff. They seem genuinely working to make you happy! Love this place! I can just swing by and get my GMC SIERRA serviced, friendly and thorugh staff. They seem genuinely working to make you happy! Love this place! More
Scott, as usual, was very friendly and knowledgeable. Loved the video of the mechanics findings on the analysis and repair done on my car. Excellent email communication. Loved the video of the mechanics findings on the analysis and repair done on my car. Excellent email communication. More
My car service was easy to schedule online, I was greeted and made to feel comfortable while I waited, and the work was completed promptly. They also did not charge me for tire rotation since the tires were and made to feel comfortable while I waited, and the work was completed promptly. They also did not charge me for tire rotation since the tires were only 1/32 of an inch different, and the better tires were in the front. More