Lee Johnson Kia
Kirkland, WA
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Very quick and great service I am not sure of the sales team, but the service team has been so awesome.Very friendly staff and great service on multiple visits we have been. I am not sure of the sales team, but the service team has been so awesome.Very friendly staff and great service on multiple visits we have been. More
Looking for a used car. Found it here. Good selection of cars. Test drive went well. Slow to get paperwork ready. Car cleaned up nicely. Great explanation of car features. Car wash service Good selection of cars. Test drive went well. Slow to get paperwork ready. Car cleaned up nicely. Great explanation of car features. Car wash services included. Would go there again. We researched the vehicles for several weeks. After much research we came down to two cars. We went to the dealership because they had the two cars we were looking for. Both cars had low mileage and looked great. We test drove the Mazda and then made the purchase. Only issue was we spent over four hours on the lot. More
Excellent Customer Service Daniel has been my service guy and he is very knowledgeable. So happy with the wonderful service. He always answers my question and is really nice a Daniel has been my service guy and he is very knowledgeable. So happy with the wonderful service. He always answers my question and is really nice and polite. Love coming there! More
Trustworthy I have never been one to use a dealership but after going to Lee Johnson I will not turn back. I purchased two cars from them. They always know me w I have never been one to use a dealership but after going to Lee Johnson I will not turn back. I purchased two cars from them. They always know me when I come in. The sales team is great and the service department is top notch. They do whatever it takes to give the best service possible at a good price. I will not take my cars anywhere else. M More
Fast n Friendly Everyone is friendly and very thorough with explaining what needs to be done and why. I feel better knowing I'm getting genuine Mazda parts along with Everyone is friendly and very thorough with explaining what needs to be done and why. I feel better knowing I'm getting genuine Mazda parts along with warranty More
30 day check-in for certified used car Drove in, parked the car, handed off the keys to service rep, shared a small issue with throttle, asked how long it might take (20 to 30 minutes), wat Drove in, parked the car, handed off the keys to service rep, shared a small issue with throttle, asked how long it might take (20 to 30 minutes), watched the news on TV, ate some cookies, rep came back and car was ready, washed and cleaned out in 25 minutes, throttle issue was simply which driving mode you might be using (changed from ECO to Sport solved my issue). I think you get the picture. More
Seamless I bought my 2018 Jeep Wrangler Unlimited JK Sahara yesterday, 22 September 2019. Mark Lopriore was great. He welcomed me as a valued customer and not I bought my 2018 Jeep Wrangler Unlimited JK Sahara yesterday, 22 September 2019. Mark Lopriore was great. He welcomed me as a valued customer and not as a price tag and I really appreciated that. He was friendly and made my family feel part of the process. Thanks Mark for all that you stand for and what you do for your customers. Highly recommended representative of Lee Johnson Mazda. I was also very impressed with how the financial process went with Johnny Greene. Thanks for making it seamless informative. More
Sudden Repair I was informed by a friend that my brake light was out, so I took it immediately to Kia. They were swamped, but I was told if I could wait 45 minutes I was informed by a friend that my brake light was out, so I took it immediately to Kia. They were swamped, but I was told if I could wait 45 minutes they'd get it done. Forty-five minutes later it was done, and at a much lower price than I expected. No secret here: this group is efficient. More
Flexibility Is Appreciated I took my Mazda CX-5 in because of the latest recall. I arrived over an hour ahead of my scheduled appointment. Original plan was to drop off my car I took my Mazda CX-5 in because of the latest recall. I arrived over an hour ahead of my scheduled appointment. Original plan was to drop off my car and hang out at the Starbuck's down the block until it's done. But Kevin Estey assured me that they were kind of slow at the moment and was able to get me on my way in half an hour. They were also supposed to change the battery in my fab for a price, but he forgot. So, I ended up being charged for it. More
Great service and support by Jim and crew. Busy department but always time for smile and support to customers.especialy in "crisis" situations.i have a Kia soul th and support by Jim and crew. Busy department but always time for smile and support to customers.especialy in "crisis" situations.i have a Kia soul that that purrs thanks to them. More