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Lee Johnson Hyundai of Everett
Everett, WA
1,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,252 reviews
August 23, 2024
Very professional service. Straightforward no gimmicks. Fabian and Nick were great, very helpful throughout the process. If anyone is in the market for a Hyundai definitely giv Straightforward no gimmicks. Fabian and Nick were great, very helpful throughout the process. If anyone is in the market for a Hyundai definitely give them a check. More
by iintower
Employees Worked With
Nick Chavez, Joe Frasquillo, Fabian Ponce
August 12, 2024
This review is for Lee Johnson in general - some sketchy stuff, they had none of the cars advertised and gave me the run around for hours before HIKING the price of the one car they advertised that they act stuff, they had none of the cars advertised and gave me the run around for hours before HIKING the price of the one car they advertised that they actually had. Save your time and go somewhere else, this was super sketchy. Details: I went to 3 of their dealerships today. First, I went to Lee Johnson Mazda in Kirkland looking for a car advertised on Cars.com. When I got there, they told me the car advertised was NOT at that dealership but at a different one - Autoright Motors Lake Stevens. The salesman looked it up on their systems before sending me there and called ahead for us (so not a Cars.com update problem, he looked it up on Lee Johnson computers). But first he tried to get me to look at a different car (same make and model), same price but double the mileage (should have been my first red flag). No big deal, mistakes happen, right? So we drove to Lake Stevens. When we got there, we did not see the car (it's a small lot). After a few minutes, the Salesman said that they had sold that car the day before and they were sorry "the websites" weren't updated (red flag number 2). Just like the Lee Johnson Mazda or Kirkland, they said they had another similar car but again the same price and higher mileage but in even worse condition than the first one they tried to switch me to (red flag number 3). They were helpful and told me that yet another Lee Johnson, this time Hyundai of Everett, had similar cars with similar low mileage - I looked it up on Cars.com and they had 2, so good enough. So, we drove to that dealership. This is going to sound repetitive, but they seemed to have a REALLY hard time finding the two cars listed on Cars.com. In fact, after I pressed them with the 'stock number' from Cars.com... they told me the car I was looking for was... at Autoright Motors in Lake Stevens (this is red flag number 4 if we're counting). I know, I should have stopped now but I'm clearly trusting. I told them, no, that I'd already been there and that was NOT the car listed on Cars.com which showed the Lee Johnson Hyundai of Everett location (actually it said Genesis of Everett but this is the same dealer?). At this point, with some pushing, he managed to 'find' one of the two cars listed on Cars.com (he claimed to know nothing of the other car listed - red flag number 5). This one was in fine shape, so we wanted to talk about buying it. After the usual excessively long wait with us, he came back with... a price $399 HIGHER than the advertised price on Cars.com (plus taxes and fees and whatnot) - doh (red flag number 6). We were a bit shocked and then asked, if they could take $300 off since the car only had one key fob, and getting a new one would cost about that amount from a dealer (I'm clearly a weak negotiator). The salesman seemed a bit put off and said "look if it had two keys then the price would be that much higher". Maybe Lee Johnson has a no-negotiating policy like carmax or carvana? Or maybe they just thought they could get away with it with me? I'm clearly a bit stupid for sticking with Lee Johnson for this long. At this point I finally gave up and left. Right now I'm thinking everything you've ever heard about used cars dealers? Is true at Lee Johnson dealerships. Go somewhere else. More
by Too Trusting
Employees Worked With
Not his fault exactly, it was ALL of them
August 11, 2024
They have a great service center. They listen to you and do a good job. Also they make you feel comfortable with their waiting room I would recommend it to everyone. They listen to you and do a good job. Also they make you feel comfortable with their waiting room I would recommend it to everyone. More
by s.lucille smith.
Employees Worked With
James Woll, Eric Roberts
July 18, 2024
I've continued taking my Elantra to Lee Johnson Hyundai ever since I purchased it in 2016. They have always taken good care of me, so I will keep taking my Elantra there for service. ever since I purchased it in 2016. They have always taken good care of me, so I will keep taking my Elantra there for service. More
by Primespline
Employees Worked With
Eric Roberts
May 14, 2024
Modern, sleek, comfortable showroom. Extensive inventory. Thorough, informative test drives with Hussain. Straight-forward sale negotiation with Jason. Willingness to accommodate ar Extensive inventory. Thorough, informative test drives with Hussain. Straight-forward sale negotiation with Jason. Willingness to accommodate arrangement for pick-up for final delivery after protective warranty work completion. More
by Don & EM
Employees Worked With
Hussain Kayali, Jason Yeager
May 05, 2024
Over the past 15 years, Hyundai of Everett has provided me with excellent customer service. I recently purchased a new SUV, and Jessica and Joe in the sales department answered all my questions and made me me with excellent customer service. I recently purchased a new SUV, and Jessica and Joe in the sales department answered all my questions and made me the best deal possible. I love my new SUV, and highly recommend Hyundai of Everett. More
by DM
Employees Worked With
Jessica - 10 Stars , Joe Frasquillo
April 30, 2024
Travis and the entire team at Hyundai of Everett have always taken care of me. I've been a customer for 22 years and can't recommend them highly enough. This is hands down the best dealership I've ever d always taken care of me. I've been a customer for 22 years and can't recommend them highly enough. This is hands down the best dealership I've ever done business with. They could have set me up with a Rental at my expense, but instead gave me a free loaner to use for a whole week. I'm really happy I found this place. More
by dmoore404
Employees Worked With
Travis Wilson
April 30, 2024
James was amazing the entire time. Really took his time to explain what was wrong with my car and gave me expected timelines. James is the GOAT. Really took his time to explain what was wrong with my car and gave me expected timelines. James is the GOAT. More
by Youleaseus
Employees Worked With
James Woll
