LeadCar Honda Yorkville

Carbone is great!!! The people are very friendly at Carbone Honda. When you walk in the door you don't feel out of place and you are not rushed!! I am just overall happy The people are very friendly at Carbone Honda. When you walk in the door you don't feel out of place and you are not rushed!! I am just overall happy with my car,the sales person,the financial department and the service center.... More

Excellent customer service Everyone was very friendly. Very fair prices, everyone was willing to go above and beyond to make sure we were satisfied, made us feel special Everyone was very friendly. Very fair prices, everyone was willing to go above and beyond to make sure we were satisfied, made us feel special More

Ridgeline service Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. More

oil change quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at t quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at the time I wanted. will return. More

Simple and Fun This was an excellent car buying experience. There is always a lot of anxiety when purchasing a car, but Maria at Carbone Honda made the process very This was an excellent car buying experience. There is always a lot of anxiety when purchasing a car, but Maria at Carbone Honda made the process very easy and fun. She was extremely accommodating and worked very hard to make this fun. I would highly recommend Maria and Carbone Honda. More

It took 6 visits to get to what I hope is a final fix. When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no remote start, no gas gage etc. I returned ASAP. The service rep. said “we don’t do car starters here”. But I insisted it was a brand new Honda. It was good for awhile, but then repeated feature failure. Car didn’t start without jump start for many more visits to your service center. I was told that it was my fault “ you don’t drive it enough” or “you don’t keep the sensor clear enough of snow”. I told them that something is drawing down that battery. They just charged it up, and sent me on my way. They replaced the battery a couple months ago. Monday it would again not start without a jump start. I have spent over 20 hours in your waiting area since the purchase of this vehicle. I don’t feel that the service folks think I know what I am talking about. More

Always great I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate a I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate all His help More

Lack of Service The "service " I received was poor at best!! We had an issue identified at the time of purchase, they had our van for a week to replace a latch in th The "service " I received was poor at best!! We had an issue identified at the time of purchase, they had our van for a week to replace a latch in the sliding door, the incompetent's of their service department along with lack of communication was the worse I have ever experienced. I would not recommend Carbone service to anyone at this time based on the lack of Service I got. More

Battery Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. More

Excellent Customer Service It was refreshing dealing with the salesman Robert Thompson. He was knowledgeable about the car and it features. The pricing was straight forward and It was refreshing dealing with the salesman Robert Thompson. He was knowledgeable about the car and it features. The pricing was straight forward and we were able to come to a price that I believe was a good deal. More