LeadCar GMC Utica
Utica, NY
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97 Reviews of LeadCar GMC Utica
Great experience Tim Tiernan was a great salesman. Very helpful with any questions or concerns that I had. Highly recommend him to anyone looking to but a vehicle. Tim Tiernan was a great salesman. Very helpful with any questions or concerns that I had. Highly recommend him to anyone looking to but a vehicle. More
Impressed and satisfied I had 2 recalls on my new vehicle, I had previously tried to get this taken of at the original place of purchase and the first time I was told it was I had 2 recalls on my new vehicle, I had previously tried to get this taken of at the original place of purchase and the first time I was told it was for my previous vehicle; the second attempt the “servers” were down. After this time I will take my vehicle nowhere else! My service was taken care of with no issues and Kevin even asked if I wanted my inspection taken care of as well. I had to take time out of work to do this so the timely manner was very much appreciated. More
Undisclosed damages prior to purchase Worst experience ever in car purchases! After Purchasing vehicle, I took it to two mechanics who said it was in at least three accidents! It needs a n Worst experience ever in car purchases! After Purchasing vehicle, I took it to two mechanics who said it was in at least three accidents! It needs a new door, rack & pinion is damaged, right side engine shield is gone, radiator support is cracked and twisted. I returned it to Carbone Buick GMC Cadillac who only put fender liners on it! General Mgr. refuses to return my 8 phone calls. What do I do? It has been reported to Better Business Bureau and NYS Atty General Lemon Law. Please rectify the situation, asap! More
Different Location, Same Professional Care As per the usual, Kevin in the Service Department went above and beyond to suit my needs when it comes down to having work performed on my GMC truck. As per the usual, Kevin in the Service Department went above and beyond to suit my needs when it comes down to having work performed on my GMC truck. More
Prompt, knowledgeable, professional service My GMC Terrain was due for an oil change. When I called the service department, they scheduled the appointment right away at my convenience. When I My GMC Terrain was due for an oil change. When I called the service department, they scheduled the appointment right away at my convenience. When I arrived, the team member at the desk was very friendly and informed me of the maintenance services recommended for my vehicle at its current mileage. While completing the service, the technician discovered that my brakes needed servicing as well. Conrad walked me through and thoroughly explained what would be done to service my brake system to extend the life of my brakes, improve their function, and prevent problems in the future. He also called his technician in to answer some of my questions. I have always found Conrad to be extremely helpful, thorough, and professional. Upon leaving, I was pleased to find the my vehicle was running smoothly and my brakes were working beautifully. More
Pleased with our salesman, Bill☺ Dealership is a friendly relaxed place. Bill made us feel comfortable. As you know, buying a new vehicle can be stressful. Never pressured! Bought a Dealership is a friendly relaxed place. Bill made us feel comfortable. As you know, buying a new vehicle can be stressful. Never pressured! Bought a 2019 Buick enclave. SUV was ready to go on time, filled with gas and Bill waiting patiently. More
good, complete service I was provided a comparable loaner car and work was completed as promised in a reasonable timeframe. Thanks, Kevin, Aaron & Conrad. If I am in need I was provided a comparable loaner car and work was completed as promised in a reasonable timeframe. Thanks, Kevin, Aaron & Conrad. If I am in need of service again, I know I can count on you. More
Great I got to pick out the vehicle with all the features I wanted at the price I wanted. Quick and easy buying experience with friendly employees. I got to pick out the vehicle with all the features I wanted at the price I wanted. Quick and easy buying experience with friendly employees. More
Quick fix. Impressed & satisfied Conrad, was great and very accommodating. They got my car in and out within one day. I would definitely recommend to other customers. I'm satisfied wi Conrad, was great and very accommodating. They got my car in and out within one day. I would definitely recommend to other customers. I'm satisfied with my fix. More
Great sales experience! Tim did everything he could to get us the best deal on our new Acadia. The incentives were great, and were able to upgrade almost 3 years and a large Tim did everything he could to get us the best deal on our new Acadia. The incentives were great, and were able to upgrade almost 3 years and a larger vehicle for just a little more than our current payment. More