Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LeadCar GMC Utica
Utica, NY
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
101 Reviews of LeadCar GMC Utica
August 23, 2019
Vehicle Purchase Bought two vehicles here from out of town. Very efficient team. When I showed up they had everything ready I was in and out quickly. Overall goo Bought two vehicles here from out of town. Very efficient team. When I showed up they had everything ready I was in and out quickly. Overall good experience. More
by Nathan1234
Employees Worked With
Zach Wheelock, Bridgette Boisvenue
August 01, 2019
don't wast your time I bought a Denali from Aaron and it was very high pressure and after I bought the vehicle, I had called and went into the dealership several times bec I bought a Denali from Aaron and it was very high pressure and after I bought the vehicle, I had called and went into the dealership several times because my Onstar was not working correctly. When I went in the second to last time, he told me he didn't work for Onstar and walked away. I then talked to another salesman and he was able to help with no problems. Twice I had gone into parts, one time to buy tires another time to get windshield wipers. When I went to order tires, the kid at the desk told me to go somewhere else it would be cheaper, even though, it would've been cheaper there because of the rebates and when I went to get the windshield wipers, again the kid at the desk couldn't help me put them on. Its not worth the aggravation. If your going to buy a vehicle, go to Tim Tiernan More
by cuse315
Employees Worked With
Aaron Pritchard
July 18, 2019
Great experience I made an appointment for an oil change online.I was in and out quickly.Very convenient and fast.I was impressed throughout the whole experience. I made an appointment for an oil change online.I was in and out quickly.Very convenient and fast.I was impressed throughout the whole experience. More
by Willy
Employees Worked With
Conrad Lupardo
July 12, 2019
Great I Was in the market for a new 2019 Sierra, just wasn't sure what trim package of I was looking for, so back in April I stopped in to take a look aroun I Was in the market for a new 2019 Sierra, just wasn't sure what trim package of I was looking for, so back in April I stopped in to take a look around and met a salesman Arron Pritchard, so after looking around and test driving vehicles I found a truck I was happy with, so I told Aaron to find me a crew cab at4, it took about a month because I was very Picky on only two colors and the options it came with, who knew it's was harder than it looked! Me and Aaron talked just about every day the past month, But finally he found one and it's beautiful! All I can say is Arron is dedicated to help you find what you want, carbone gmc has a great team and also made a Friend out of it. More
by Matt90
Employees Worked With
Aaron Pritchard, Joshua Crannell
July 09, 2019
your time will not be valued here These guys do not value there customers time.I drove 189 miles to there dealership for a specific truck. When i arrived for my scheduled appointment t These guys do not value there customers time.I drove 189 miles to there dealership for a specific truck. When i arrived for my scheduled appointment they screwed me around for 20 minutes until finally telling me it was sold. I was promised I would contacted of it sold in the 40 hours prior to my appointment. I drove 9 hours to and from to be told it sold the morning of my appointment. Aaron the sales guy response was he was not there when i made the appointment. If you value your time and money, go anywhere else. They made it very clear the 13 seconds it would of taken them to inform me of the sale was worth more then my 9 hours of travel. Extremely unproffesional and Dissapointing business. More
by rsawyer91
Employees Worked With
Aaron Pritchard, Bridgette Boisvenue
July 08, 2019
Excellent and to the point service from A to Z. Everyone from the salesman to the sales manager and to the finance manager were very professional from start to finish. They needed to sell a leftover Everyone from the salesman to the sales manager and to the finance manager were very professional from start to finish. They needed to sell a leftover 2018 and were quick to work with me and most importantly were fair and honest in the entire process which is a blessing these days when buying a car. More
by diduraca
Employees Worked With
Zach Wheelock, Jeff Gifford, Joshua Crannell, Jon Bryant
July 06, 2019
Fast and helpful Arrived and left with my vehicle the same day.. were very fast but also great customer service provided. Made my first time buying a car a great exper Arrived and left with my vehicle the same day.. were very fast but also great customer service provided. Made my first time buying a car a great experience More
by mknox11988
Employees Worked With
Aaron Pritchard, Jon Bryant
June 29, 2019
complimentary service, oil change and NY State Inspection The service department is ALWAYS very polite, engaging and helpful. They answer any questions and address all concerns. I showed them a couple of thin The service department is ALWAYS very polite, engaging and helpful. They answer any questions and address all concerns. I showed them a couple of things on my Encore that needed to be fixed, roof molding and mud flaps. These were fixed at no extra charge. More
by Morrisville@95
Employees Worked With
Conrad Lupardo, Aaron Pritchard, Kevin Brittell, Zachary Adams
June 22, 2019
Worst High pressure dishonest sleazy takes advantage of unknowing woman I wouldn’t recommend buying anything from them very bad experience they didn’t ho High pressure dishonest sleazy takes advantage of unknowing woman I wouldn’t recommend buying anything from them very bad experience they didn’t honor their word More
by Ron a
Employees Worked With
Aaron Pritchard, Jeff Gifford, Ian Renter
June 19, 2019
easy to deal with had a good supply to chose from clean new deaer ship followed up after the sale tom the sales manarer and the finance manager all were easy to deal w had a good supply to chose from clean new deaer ship followed up after the sale tom the sales manarer and the finance manager all were easy to deal with More
by k
Employees Worked With
Tom Maher
