Back

LeadCar GMC Utica

Utica, NY

4.2
97 Reviews

5700 Horatio St.

Utica, NY

13502

Directions

By Type

97 Reviews of LeadCar GMC Utica

July 09, 2019

your time will not be valued here These guys do not value there customers time.I drove 189 miles to there dealership for a specific truck. When i arrived for my scheduled appointment t More

by rsawyer91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Pritchard, Bridgette Boisvenue
July 08, 2019

Excellent and to the point service from A to Z. Everyone from the salesman to the sales manager and to the finance manager were very professional from start to finish. They needed to sell a leftover More

by diduraca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Wheelock, Jeff Gifford, Joshua Crannell, Jon Bryant
Jul 10, 2019 -

LeadCar GMC Utica responded

Thank you; we're glad our team was so helpful!

July 06, 2019

Fast and helpful Arrived and left with my vehicle the same day.. were very fast but also great customer service provided. Made my first time buying a car a great exper More

by mknox11988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pritchard, Jon Bryant
Jul 08, 2019 -

LeadCar GMC Utica responded

Thank you for the kind comments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 29, 2019

complimentary service, oil change and NY State Inspection The service department is ALWAYS very polite, engaging and helpful. They answer any questions and address all concerns. I showed them a couple of thin More

by Morrisville@95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Lupardo, Aaron Pritchard, Kevin Brittell, Zachary Adams
Jul 01, 2019 -

LeadCar GMC Utica responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Carbone Buick GMC Cadillac of Utica! Take care!

June 22, 2019

Worst High pressure dishonest sleazy takes advantage of unknowing woman I wouldn’t recommend buying anything from them very bad experience they didn’t ho More

by Ron a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Pritchard, Jeff Gifford, Ian Renter
Jun 26, 2019 -

LeadCar GMC Utica responded

Hi there, it's upsetting to hear that your experience was anything but stellar. When you have an opportunity, please reach out to us at (315) 797-4948 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 19, 2019

easy to deal with had a good supply to chose from clean new deaer ship followed up after the sale tom the sales manarer and the finance manager all were easy to deal w More

by k
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Maher
Jun 19, 2019 -

LeadCar GMC Utica responded

Hi there, thank you so much for your positive comments about Carbone Buick GMC Cadillac of Utica! We hope you have a stellar day!

May 24, 2019

Sales Aaron was knowledgeable and curtious. I did not feel pressured by him to make any decisions until I felt comfortable. Highly recommend him to other cu More

by Amiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pritchard
May 24, 2019 -

LeadCar GMC Utica responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 15, 2019

Great to work with The whole staff was friendly and willing to work with you !!!!! the staff all worked well as a team to help insure I was not n my way More

by Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford, Jon Bryant, Bridgette Boisvenue, Zachary Adams
May 17, 2019 -

LeadCar GMC Utica responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Carbone Buick GMC Cadillac of Utica! Take care!

May 07, 2019

New car purchase Salesman Aaron Pritchard was very helpful in my new car purchase. Aaron kept in constant contact with us throughout the buying process. Great job. Tha More

by 123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Pritchard
May 08, 2019 -

LeadCar GMC Utica responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 05, 2019

Dealership fufilled all my needs Service personnel was knowledgeably and took care of my service needs in a courteous efficient manor explaining ever step of the process. A pleasant e More

by aklimek100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brittell
May 06, 2019 -

LeadCar GMC Utica responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

...
4
...