Laura Buick GMC

"Highly Recommend Laura Buick" We recently just purchased a truck from Laura Buick GMC. It was out first time purchasing a vehicle here and they did not disappoint. Not only are th We recently just purchased a truck from Laura Buick GMC. It was out first time purchasing a vehicle here and they did not disappoint. Not only are the prices unbeatable, the staff is top notch as well. Don Leahy was our salesman and he did a tremendous job with the entire process. Everything went smoothly and we couldn't be happier with our purchase. More

Great Service and Price Laura Buick has a great selection of new and used vehicles. They offer unique selections on new lifted trucks as well as a very diverse, yet quality l Laura Buick has a great selection of new and used vehicles. They offer unique selections on new lifted trucks as well as a very diverse, yet quality line up of used vehicles. We recently purchased a used Jeep Rubicon at a very reasonable rate, as well as a MORE than fair trade in on our existing vehicle. Ryan was very helpful in working through all of the details and taking as much time as we needed. They really know the cars and how to provide good service at this place. Besides purchasing this Jeep, Laura Buick offers very good detailing services. Keep up the good work! I will be going back for future purchases without a doubt. More

Great dealer, sales and service Wonderful dealership with exceptional sales and service. I will be back for my next car and all my service to come. Overall 5 star experience! Wonderful dealership with exceptional sales and service. I will be back for my next car and all my service to come. Overall 5 star experience! More

Great people quality service I have purchased several vehicles from Laura Buick GMC and have always been satisfied with end result and impressed with the efficiency and customer a I have purchased several vehicles from Laura Buick GMC and have always been satisfied with end result and impressed with the efficiency and customer awareness of the employees. Laura will have my business for years to come. More

Above and Beyond My salesman took all the steps to make sure everything went smoothly, couldn't be happy with Ryan McCalla or my new GMC Sierra. He took the time to ma My salesman took all the steps to make sure everything went smoothly, couldn't be happy with Ryan McCalla or my new GMC Sierra. He took the time to make sure I was familiar with all of the features and my phone was paired up before leaving. The place was busy for a Thursday but they managed to treat me as if I was the only customer there. Honestly cannot say enough great things about the dealership, the staff, or the process. More

Great Experience Bought a new car from Laura and had family members do the same after hearing about my experience. Prices and customer service were great - straightfor Bought a new car from Laura and had family members do the same after hearing about my experience. Prices and customer service were great - straightforward and respectful. Came by for a test drive to look at cars early in the process to only come back and ultimately buy with them once I was ready. I no longer live nearby but still call Laura to get their input with service related questions as I trust their advice. More

First Class Experience! Great Price, Even Better Service! Over the years I have purchased several vehicles from Laura Buick GMC. I recently bought a Yukon Denali, upgrading from a Tahoe. I was originally le Over the years I have purchased several vehicles from Laura Buick GMC. I recently bought a Yukon Denali, upgrading from a Tahoe. I was originally led to the dealership because of their extremely competitive pricing. That said, I continually go back because of their incredible level of service. From the front line sales professionals to their back end service department, they always seem to put the customer first in a pressure free environment. Their employees are always professional - I wish more businesses were conducted this way! I continually have great experiences and will do business with Laura Buick GMC for years to come. More

You will leave feeling disrespected I've purchased many vehicles in my day. This was by far the worst experience of them all. Danny was my "salesman", and his customer service was absol I've purchased many vehicles in my day. This was by far the worst experience of them all. Danny was my "salesman", and his customer service was absolutely despicable. I was very serious about buying today, but I refuse to give my money to this dealership. More

Great Overall Experience Found what I wanted on their website. After visiting dealer it was determined the one I had my eye on was already sold. The salesperson did help me Found what I wanted on their website. After visiting dealer it was determined the one I had my eye on was already sold. The salesperson did help me find the same truck only in a different color. The salesperson who assisted was great and has been quick to respond with any questions I have had since I left the dealership. The only downfall of the whole experience is the amount of time spent waiting for paperwork. They were busy and it didn't seem like they had enough help. More

Great Price - Horrible Sales Experience Found the truck online for a great price. 2016 Sierra Denali. Salesman was Jimmy Rines. I thought I had all the paperwork taken care of over the ph Found the truck online for a great price. 2016 Sierra Denali. Salesman was Jimmy Rines. I thought I had all the paperwork taken care of over the phone and would only have to sign when I arrived. Not the case. Waited for over an hour to have my car re-appraised. Once that was done, still had to wait for Jimmy to get free then wait longer to get with the financing agent. After the sell, things got severely worse. I was told to expect the balance of my paperwork so I could register and pay my taxes 2 weeks after the sell. Papers never came and I was driving around on an expired temp tag and the only thing I got out of Jimmy was "it's not our fault." They paid off the balance of my old car loan and kept calling me wanting to know where my title was. I told them repeatedly I never had it and to contact BB&T. Finally get that taken care of and am still waiting on the 2nd key I was promised. I've tried calling and texting Jimmy with zero response other than "send us the bill" when I told him I would get it from the local dealership. Seemed like an odd response considering nearly a month ago Jimmy told me he was having another key cut and sent my way. Overall, the price is what sold that truck. Jimmy was little to no help during the sell, not upfront about trade in value, zero effort put into customer support after the sell, etc. etc. I would highly recommend looking somewhere else before he stop here or drive 5 hours like I did. More