Laura Buick GMC

I would never purchase a car from here. Jason Vice (Sales Manager) was one of the rudest individuals I've ever meet. He refused to let my husband speak and/or show him the text that said ho Jason Vice (Sales Manager) was one of the rudest individuals I've ever meet. He refused to let my husband speak and/or show him the text that said how much he was quoted from the salesman for our vehicle. Basically saying my husband was lying. We left without purchasing anything and suggest you do the same! More

I recently had a very frustrating experience with Drew at Laura dealership. I live out of state and had found a pickup I was very interested in purchasing. Drew assured me that he would call me at 9:30 AM to Laura dealership. I live out of state and had found a pickup I was very interested in purchasing. Drew assured me that he would call me at 9:30 AM to finalize the online offer, and even stated that he was holding the file on his desk for us. However, three hours after his promised call time, he finally reached out, only to inform me that someone else had come in, taken the file off his desk, and sold the truck I wanted. This level of unprofessionalism and lack of communication is absolutely unacceptable. If you're considering buying a vehicle from Laura, I'd strongly advise against it based on my experience. You might think a deal is secure, only for them to drop the ball and sell it out from under you. Be warned—this dealership doesn’t seem to respect your time or follow through on commitments. More

It was easy to deal with the dealership over the phone. My sales rep took great care to get the vehicle I wanted. Financing was easy. The truck was shipped without incident. All the people who work for Lau My sales rep took great care to get the vehicle I wanted. Financing was easy. The truck was shipped without incident. All the people who work for Laura Buick, GMC or professional, courteous, and very nice to work with. This is my Second truck I bought from Laura Buick GMC. When the time comes, I’ll buy my next truck from them. More

Great service all around! Every aspect of the purchase process was stress free and thorough. Every aspect of the purchase process was stress free and thorough. More

Very responsive and prompt in all of our dealings Each person was direct and professional. You made my buying experience very enjoyable person was direct and professional. You made my buying experience very enjoyable More

The Service Department was professional, and the entire process was very smooth. I would take my car back there again for service. process was very smooth. I would take my car back there again for service. More

my Appointment for the oil change was right on time and my service advisor Jenn Becker was very attentive to my other problems and provided me with the price and how long it would take to replace my headli my service advisor Jenn Becker was very attentive to my other problems and provided me with the price and how long it would take to replace my headlight bulb. More

What a great experience at Laura! Started back in late September when I was connected with Jacob Knapp, Sales Advisor. He and I started looking at trucks in stock and I told him I w Started back in late September when I was connected with Jacob Knapp, Sales Advisor. He and I started looking at trucks in stock and I told him I would be ready to buy in early November. Did not deter Jacob, he stayed in touch, sending me trucks as they arrived, and overall just contacted on my next move. Fantastic! Once we settled on my trade, I selected at AT4X AEV that was in stock and I cannot even begin to do justice to how easy things went from there. From the constant communication on the deal, the arrival greeting to the most impressive dealership operation I have ever witnessed, to meeting Jacob and his professionalism, to Cory in Finance who knocked it out the park in under 10 minutes, and wrapped it up with my new ride. I drove 9 hours for this experience, and I'd do it again and again! Cannot stress enough how good of a job Jacob Knapp did on my deal! Thank you all from Ownership and Management to the folks in the "get ready" department, A+++ More

The staff provide professional, courteous service. Timely turn around time for service. Suggestion for improvement - I needed to wait for my vehicle and thus it took 4 weeks to get an appointment. Timely turn around time for service. Suggestion for improvement - I needed to wait for my vehicle and thus it took 4 weeks to get an appointment. More

Very good experience, Dave is great to work with and took time to answer my questions. took time to answer my questions. More