Larson Chrysler Dodge Jeep

The dealership wouldn't satisfy a "$500 off" certificated they offered to USAA members. The employee we worked with said he would "make it up to us" some other way, he didn't want to lose o off" certificated they offered to USAA members. The employee we worked with said he would "make it up to us" some other way, he didn't want to lose our business over $500, but failed to do so.The dealership didn't seem to know how license for Oregon. We've had to run back and forth to the dmv and make numerous calls to get things figured out on our own. The truck's decription said it had the towing package and hitch, we called after we purchased (realizing it wasn't on the truck or ANYWHERE IN the truck) and were basically told "sorry, but since you didn't bring it up before you're SOL." We've bought numerous cars and have never been treated like that. The truck is great, but I wish we just would've walked away. More

I was very happy with everyone I dealt with. They were helpful, friendly and respectful. But most important they did noi pressure me. They listened to what I wanted and came through., Thanks guys, Wi helpful, friendly and respectful. But most important they did noi pressure me. They listened to what I wanted and came through., Thanks guys, Wilma Kennedy More

Beth Morris was the best! She was so personable with us and knowledgeable about the vehicles we test drove. After visiting several other dealerships we decided that Larson was the people we wanted to deal and knowledgeable about the vehicles we test drove. After visiting several other dealerships we decided that Larson was the people we wanted to deal with. Thank you again, you guys are truly the best. More

You guys were awesome thank you so much for the help and great service. They knew my situation and was still able to put me in a really nice truck just as my wife and I wanted. Thank you guys so much. great service. They knew my situation and was still able to put me in a really nice truck just as my wife and I wanted. Thank you guys so much. More

The staff was awesome and the real family atmosphere will keep me as a customer for life. Larson embodies what car buying SHOULD be! No pressure applied and just the facts! keep me as a customer for life. Larson embodies what car buying SHOULD be! No pressure applied and just the facts! More

It’s been just over one year since our purchase of a Grand caravan from Larson. We had looked at some other dealerships and brands when we decided to go check out Larson. We were walking the lot when a Grand caravan from Larson. We had looked at some other dealerships and brands when we decided to go check out Larson. We were walking the lot when a service dept employee saw us, introduced himself and inquired if we had been helped. We said we had just arrived and had some questions. It was obvious he was in the middle of an assignment but he went out of his way to get sales rep to us. Landy Jolley met us with a smile and open ears to hear our needs. We had many questions as our last vehicle purchase had been over 10 years prior and she obtained answers and info for all our questions. The service dept has been fantastic with every visit from oil changes & service bulletin to repairs and just stopping in for a wash. Every expectation we gave up front has always been met. The facility is clean and all the staff we have interacted with have been courteous, friendly and respectful. Numerous times now we have been in the service waiting area and watched people interact with the service reps. It is amazing to watch people complain about something that is not the agencies fault, expect freebies and then complain if it isn't what they want. Thank you to the service employee who went out of his way (sorry for not remembering your name), Landy Jolley, the service writers and all the technicians who have helped us. Kevin & Lisa Blank More

Went in looking for a specific car and Landy had it pulled and out ready for me to drive. Let me drive it to show my husband. Worked with us to get the price down to where we wanted it. Couple hours la pulled and out ready for me to drive. Let me drive it to show my husband. Worked with us to get the price down to where we wanted it. Couple hours later drove home with my car. Great customer service. Landy was great. Very helpful. I would definately recommend Landy when buying your next car from Puyallup Larson. More

Best experience I have had at a car dealership. The deal was structured to get me out of a bad previous deal in creative financing. Everyone was helpful and knowledgeable. I am no longer upside down, and I was structured to get me out of a bad previous deal in creative financing. Everyone was helpful and knowledgeable. I am no longer upside down, and I get to keep my head above water. I would recommend anyone to Larson Motors. The carfax is posted for you to see, nothing kept from you, and you are not forced or suckered into a wack deal. Best car buying experience for me. More

The Sales Associate was very helpful, even when it was found that I had left stuff in my old car. I am always treated as a number one customer, and politely. I would recommend this dealer to anyone. Th found that I had left stuff in my old car. I am always treated as a number one customer, and politely. I would recommend this dealer to anyone. They're honesty is a great part of service too. Getting in for services is set as priority too. They do a good job of making you understand and solve your car problems and maintenance too. They're is no body I have ever had a bad time with there a any of the two dealerships I have gone to. I have visited their Lakewood and Puyallup locations. -David More

Daryl found me the perfect car! He was so patient with me (I was super picky!) I was treated with such kindness and understanding throughout the entire process. I got my car at a wonderful price and everythi (I was super picky!) I was treated with such kindness and understanding throughout the entire process. I got my car at a wonderful price and everything went very smoothly. My next car will definitely be bought from Larson Chrysler Jeep Dodge Ram! More