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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,240 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,240 Reviews of Larry H. Miller Toyota Lemon Grove

August 18, 2019

Amazing! I felt like in my home sharing opinions with my friends! Thank you for your wonderful work. You all are a great Larry Miller Toyota Lemon Grove Team! More

by mary23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel Olmos, Luis Ramos, Carlos, Joe Raymond
Aug 19, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for coming in! Have a great day! - Jenn O'Brien, Customer Relations Manager

August 18, 2019

Misleading I told the dealership online the year make and mileage of my vehicle to get an oil change. They told me that it would cost me 19.95 for the convention More

by Darrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
Aug 20, 2019 -

Larry H. Miller Toyota Lemon Grove responded

I am sorry for your frustration. We do try to put everything up front in the disclaimer and I am sorry that wasn’t caught before your appointment. We would love to see you for your next oil change and see about helping you out on that visit. Feel free to contact me with any other concerns you may have. -Jenn O’Brien, Customer Relations Manager

August 17, 2019

Very disappointed in service department I was promised things they ended up doing whatever they wanted and didn’t address all the issues I had with my vehicle still had to pay tried to cont More

by 4runnerSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Nasery , Scott Frazier
August 15, 2019

Service is excellent Service representative is courteous, explains things clearly. Is efficient at putting in requests. Is timely with reporting changes in plan. Positiv More

by ekbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for this great review! Have a wonderful day! - Jenn O'Brien, Customer Relations Manager

August 15, 2019

Always a pleasant Experience! As always I am very pleased with the Service provided....Trudy is very Professional, Friendly and always makes me comfortable...I feel my Vehicle is w More

by Jttoy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for your support! We will be sure to pass this review along to Trudy! Come visit us again soon! - Jenn O'Brien, Customer Relations Manager

August 14, 2019

purchased a corolla The sales rep was friendly and knowledgeable, but there was no sense of urgency. We were there for 6 hours and nothing was done to speed up the proces More

by Hoodrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rene Herrera and koo
Aug 15, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for reviewing your visit. We are disappointed to see that you experienced a long wait time during the finance process. We will continue to look into our process and improve moving forward. Please feel free to give me a call with any additional questions or concerns that I may address. - Jenn O'Brien, Customer Relations Manager, (619) 265-3135

August 10, 2019

15k service Trudy is always professional and a pleasure to work with. She is always busy but makes you feel like she understands that your time is valuable and im More

by csteagall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 12, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thanks for the review! We will be sure to pass it along to Trudy! - Jenn O'Brien, Customer Relations Manager

August 10, 2019

recent service I recently had my 25,000 mile Toyota care service on my Tacoma truck. “Trudy” in service has been my go to gal and is the best. I’ve had Toyota truc More

by Paul Colo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 12, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Hello! Thank you for your support! Should you ever need anything, please let us know. Have a wonderful day! - Jenn O'Brien, Customer Relations Manager

August 08, 2019

15K Maintenance LHM Toyota always goes above expectations. I arrive 30 min early for an appointment and they always take care if me. Never have a complaint. More

by Amilesldo73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ramsay, Joe Raymond
Aug 08, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for your business! Please be sure to reach out if you ever need anything. - Jenn O'Brien, Customer Relations Manager

August 07, 2019

Corolla service Trudy in service is so wonderful! She is super friendly and helpful every time I have brought our car into service. She always knows exactly what we n More

by davenbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Aug 07, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for coming in! We love having Trudy on staff. Be sure to let us know if you need anything else! - Jenn O'Brien, Customer Relations Manager

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