Larry H. Miller Toyota Lemon Grove

Great knowledge of our vehicle and very understanding of our situation and a vey helpful person our situation and a vey helpful person More

The sales person was not knowledgeable about the van. When we took a test drive I asked several questions about the car but she was too involved in texting that she ignored me. When she was finished with When we took a test drive I asked several questions about the car but she was too involved in texting that she ignored me. When she was finished with her texting she said she was texting a client. She should have told the person that she was with a client and she’d get back with them. I like my van but I came away with a foul feeling about the sales person. More

Thank you Pablo awesome 👏 job thank you for always take care my vehicle you and your team care my vehicle you and your team More

I was very pleased with the service provided by Omar! He was very friendly and informative even after purchasing my vehicle I had questions and asked him via text without delay he responded to with an an He was very friendly and informative even after purchasing my vehicle I had questions and asked him via text without delay he responded to with an answer. I would like to also recognize the financial assistance that was provided! More

As a long-term customer of Lemon Grove Toyota, I was extremely disappointed with my recent experience with Vanessa Santiago at the service department. I had an appointment scheduled for 2:45 PM, and whi extremely disappointed with my recent experience with Vanessa Santiago at the service department. I had an appointment scheduled for 2:45 PM, and while I understand that the dealership was closing early for the weekend, I expected to be treated with care and respect. I was on time and first in line at the service center, yet it took over 15 minutes for Vanessa to even acknowledge me. When she finally did, she seemed more focused on taking my payment than addressing my service needs. I have always paid for my services after they were completed, but she insisted I pay immediately, stating, "We are closing at 4, you need to pay now." However, when I returned to pick up my car at 4:00 , it was well past 4:00 PM and I still had not reviewed my car , and I was not greeted upon arrival. Vanessa gave me the impression that I would not receive my car if I was even a minute late picking it up. Overall, the entire experience left me feeling rushed, disrespected, and treated with a lack of professionalism. IF YOU PLAN ON GETTING YOUR CAR SERVICED DO NOT AND I REPEAT DO NOT HAVE HER AS YOUR SERVICE ADVISOR!!! More