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Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
1,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,142 Reviews of Larry H. Miller Toyota Lemon Grove
December 19, 2024
Every time I come the customer service is top notch. Clean and welcoming environment what more can you ask for from a dealership. You have a place to unwind while you get your car done and T.V keep up Clean and welcoming environment what more can you ask for from a dealership. You have a place to unwind while you get your car done and T.V keep up the good work. 👍 More
by Kent Gallery
Employees Worked With
Scott Bada
December 19, 2024
Love my service advisor, Trudy Roux. She’s been handling my services for over 17 years. I will continue to bring my vehicles here as long as she is there. She’s been handling my services for over 17 years. I will continue to bring my vehicles here as long as she is there. More
by cassparkboo
Employees Worked With
Trudy Roux
December 19, 2024
Eric ( i didn’t get his last name) was kind enough to help me locate the opening of the hood, location of the oil and coolant. Trudy Roux was friendly and professional. She was busy but she found help me locate the opening of the hood, location of the oil and coolant. Trudy Roux was friendly and professional. She was busy but she found time to answer my queries. She was calm and patient. Art Taylor helped me regarding pre-owned cars for sale. He was personable and accommodating. Macaroons Garrido, was kind enough to give me a quick in service of the car. Its special and safety features that I need to remember. He was friendly & professional. Great staff! Great role models! More
by Grace
Employees Worked With
Eric, Art Taylor & Macario Garrido, Trudy Roux
December 18, 2024
I was very pleased with the service provided by Omar! He was very friendly and informative even after purchasing my vehicle I had questions and asked him via text without delay he responded to with an an He was very friendly and informative even after purchasing my vehicle I had questions and asked him via text without delay he responded to with an answer. I would like to also recognize the financial assistance that was provided! More
by Fvr81more
Employees Worked With
Omar
December 15, 2024
As a long-term customer of Lemon Grove Toyota, I was extremely disappointed with my recent experience with Vanessa Santiago at the service department. I had an appointment scheduled for 2:45 PM, and whi extremely disappointed with my recent experience with Vanessa Santiago at the service department. I had an appointment scheduled for 2:45 PM, and while I understand that the dealership was closing early for the weekend, I expected to be treated with care and respect. I was on time and first in line at the service center, yet it took over 15 minutes for Vanessa to even acknowledge me. When she finally did, she seemed more focused on taking my payment than addressing my service needs. I have always paid for my services after they were completed, but she insisted I pay immediately, stating, "We are closing at 4, you need to pay now." However, when I returned to pick up my car at 4:00 , it was well past 4:00 PM and I still had not reviewed my car , and I was not greeted upon arrival. Vanessa gave me the impression that I would not receive my car if I was even a minute late picking it up. Overall, the entire experience left me feeling rushed, disrespected, and treated with a lack of professionalism. IF YOU PLAN ON GETTING YOUR CAR SERVICED DO NOT AND I REPEAT DO NOT HAVE HER AS YOUR SERVICE ADVISOR!!! More
by Regena
Employees Worked With
Vanessa Santiago
December 14, 2024
I am so happy to have taken my car to Larry H. Miller Toyota! Eric has provided me with excellent customer service and is also very responsive to my inquiries via text. I trust in aking and leavin Miller Toyota! Eric has provided me with excellent customer service and is also very responsive to my inquiries via text. I trust in aking and leaving my vehicle at LHM Toyota and I feel assured that it will be diagnosed and taken care accordingly. More
by JackieBlue
Employees Worked With
Eric
