Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
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Will was very helpful in the process of ordering our 2021 Ford Explorer ST. It took a little time to receive the vehicle but well worth it. We love our ST explorer!! Ford Explorer ST. It took a little time to receive the vehicle but well worth it. We love our ST explorer!! More
Straight forward, hassle free experience! Nick answered all my questions and did a lot of research on several specific questions I had on the vehicle. He made the out of state buying experi Nick answered all my questions and did a lot of research on several specific questions I had on the vehicle. He made the out of state buying experience extremely easy, thanks! More
Knowing exactly what I wanted, I called Brad Fisher and purchased over the phone. Brad was on his game, knew what inventory he had and what was incoming and guided me to exactly what I was looking for. Br purchased over the phone. Brad was on his game, knew what inventory he had and what was incoming and guided me to exactly what I was looking for. Brad called when the vehicle was delivered, and it was a smooth and easy transaction! Finance paperwork was ready when I got to the dealership and Steve Holmes, in finance, answered all of my warranty questions and made the final sale painless and quick. I think I was in and out in under an hour. I highly recommend Brad and Steve for your new vehicle purchase! More
Everything goes smooth and easy every time I’m there. I ordered a new vehicle a few months ago and it was built to my order and shipped here two months earlier than I expected. ordered a new vehicle a few months ago and it was built to my order and shipped here two months earlier than I expected. More
Service staff were quick to diagnose the issue. Although it wasn’t repairable, I was able to quickly replace my car through their sales department. it wasn’t repairable, I was able to quickly replace my car through their sales department. More
After a slight hiccup with the buying process the finance manager called me personally and righted a wrong. Very impressed with the leadership and management of LHM SuperFord. Because of the attention to d manager called me personally and righted a wrong. Very impressed with the leadership and management of LHM SuperFord. Because of the attention to detail and personal communication, I would highly recommend this dealership and plan to continue a business relationship with them in the future. A big thank you to Paul Montano, Internet sales. I ordered a Maverick from LHM in June of 2021. Paul was helpful, knowledgeable and friendly during the entire process. I had a few special requests with the delivery of my new vehicle and Paul took care of them with precision. 10/10 would recommend. More
Bought a new F150 Platinum in Feb. of this year. Noticed the drawer in the console was broken. Made an appointment to get it fixed along with a bedliner to be installed. Got there and they didn't have the p the drawer in the console was broken. Made an appointment to get it fixed along with a bedliner to be installed. Got there and they didn't have the part so they were going to let me know when it was in. Shortly after I had an issue with one of the massage chairs so I brought it in again and they said the part should be in. Surprise no part and they said they would need to tear the seat apart to find the issue but didn't have time that day so I needed to reschedule. OK... Amazingly got the seat fix but the part didn't show up. Fast forward to this month... Went in for an oil change and still no part but they said its on its way and would be able to install it when they did a recall which I scheduled for today. Arrived at the dealership and they informed me it would take 3 hours to do the recall. Crap wished I would have known so I could make arrangements because I live an hour away. But no problem I was willing to wait. 4 hours go by and not a word. I ask the how much longer it would be and they said another hour because the new part also did not work. After 5 1/2 hours I couldn't wait any longer so asked them to bring my truck around and how upset I was. Talked with the sales Manager and he said there was nothing he could do. How about better communication skills? Or a simple sorry. They have lost a customer for life and I will be sure to let everyone I know what a terrible experience it is every time I go there. Still haven't got the xxxx console fixed! More