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Larry H. Miller Super Ford Salt Lake City

Salt Lake City, UT

3.2
379 Reviews

1340 S. 500 W.

Salt Lake City, UT

84115

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Showing 379 reviews

July 17, 2022

I am providing this 5-star rating because of Casey in service. He has been really great to work with. More

by John
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 18, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for that five-star rating, John! Casey was more than happy to work with you during your time at our dealership. Come back again soon if there's anything we can assist you with. - Jason Rowland, General Manager

July 16, 2022

Excellent service, Jason was very helpful. Buying my car was an easy process and they didn’t try to sell Me a bunch of extra stuff. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Shields, Philip Houpt
Jul 18, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for reaching out to us, John! I'll be sure to give Jason and the team recognition for their great work. Please let us know if there’s anything else that we can do for you in the future. - Jason Rowland, General Manager

Jul 18, 2022 -

John responded

Thanks for all your help Jason!

July 15, 2022

Very pleasant experience. Quick transaction. Overall pleased with the purchasing process. Nick was excellent to work with. Thank you More

by comnsens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick M.
Jul 18, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for coming to visit us. We appreciate your great review. Nick and our team were glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Jason Rowland, General Manager

July 14, 2022

Oil change, tire rotation and a hatch light repair. Cold not have gone smother. In and out in less than an hour with a car wash. The service rep “Daniel” was friendly and informative. Great experien More

by c.walsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial, service tech!
Jul 15, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! Daniel was happy to help you with your repairs. Come back again soon if there's anything we can assist you with. - Jason Rowland, General Manager

July 13, 2022

It was fast and honest which I appreciate. I got the information that I needed from this service More

by Abdoulaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
Jul 13, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! It was our pleasure to provide the repairs your vehicle needed in a quick and transparent manner. Come back again soon if there's anything we can assist you with. - Jason Rowland, General Manager

July 13, 2022

Yes! Very gald to do so! I have high regard and respect for Larry H. Miller and their highly educated service and repair associates, namely Tony Heron an More

by jillgomez08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Heron
Jul 13, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. I'll make sure to give Tony recognition for his great work. Please come see us again if there is anything else you need. - Jason Rowland, General Manager

July 08, 2022

Wonderful experience. I bought a Mach-E from them last November, and with used car prices being as crazy as they are, I decided to trade it in for an upgraded trim. I' More

by rotmeat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn, Brad Fisher
Jul 11, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for choosing our dealership for your purchases! Your review is much appreciated! We are always happy to get you a vehicle you enjoy and to have address all your questions and concerns. Please come and see us if there's anything else you need. - Jason Rowland, General Manager

June 30, 2022

We were told it would be an hour to service our vehicle while we waited. Over two hours later we went to check in and the service was complete, they just never let us know, so we sat there for 75 minutes t More

by a_n_manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Jul 01, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Hello, it’s unfortunate to hear about your service experience. If you would be willing to call me, I’d appreciate learning more about the lack of communication you received after your service was completed so that we can continue to improve our customer service experience and resolve your frustrations. Thank you for your patience. - Abe Carter, Service Director, 801-488-1885, abecarter@lhmauto.com

June 22, 2022

Always taken good care of here. Staff is amazing and job is well done. Will continue to do business here More

by Badronald1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. But service department is great
Jun 22, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to leave us a review. Our team is always happy to get your vehicle the services it needs. Please let us know if there is anything else we can do for you in the future! - Jason Rowland, General Manager

June 22, 2022

My suv broke down and I took it to this dealer to have it fixed. They had my suv for two days and they did not even look at it. The service rep just kept telling me that they are trying to fit it in between More

by Jprodriguez8628
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krystyna Kopriva
Jun 23, 2022 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for reaching out. We want all of our customers to feel like their vehicle’s welfare is our highest priority, so it’s unfortunate to hear that your SUV’s service took longer than expected. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide and get you the assistance you need. I hope you’ll give me a call at your earliest convenience. - Abe Carter, Service Director, 801-488-1885, abecarter@lhmauto.com

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