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Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 379 reviews
July 14, 2015
Not once but twice My wife and I were so pleased with our treatment by Mr Shields when purchasing our 2011 F150 Platinum that we returned this year and ppurchased a 2015 My wife and I were so pleased with our treatment by Mr Shields when purchasing our 2011 F150 Platinum that we returned this year and ppurchased a 2015 Edge from Will. He had exactly what we wanted waiting when we arrived. Couldn't ask for better service than Will provides. Rick & Laural S. More
by wyoricker
Employees Worked With
Will Shields
July 13, 2015
Excellent Buying Experience I purchased my dream truck from Larry H. Miller Super Ford in Salt Lake City. Let me say that I hated buying cars and dealing with pushy salesmen. I I purchased my dream truck from Larry H. Miller Super Ford in Salt Lake City. Let me say that I hated buying cars and dealing with pushy salesmen. I had called the dealership and spoke to Will Shields. I met him in the showroom and he presented the vehicle. Will took his time. I drove the truck and he thoroughly explained every function and option the vehicle had. He left me alone to decide and I loved the truck. The price on the truck was very fair and I agreed on the price. Now I prepared myself for the bad news, my trade-in. I let Will drive my truck. After the drive I led him around the truck pointing out both good and bad points. Will worked up some figures and offered me more than the last appraisal. I was amazed at the deal I was being offered. I had never met a salesman like this and Will Shields is my salesman for life. His mannerism and personality won me over. Later i decided to check the classified ads to see what they were selling my truck for. How much mark up. My truck was listed for exactly what they gave me. Somebody was going to be getting a nice truck at trade in price. A most impressive dealership. Thank You Will! More
by Buffalo Bob
Employees Worked With
Will Shields
July 13, 2015
Not so Super Ford I had to find a vehicle to replace mine that was totaled in an accident. I came across a 2005 Ford Escape that I had seen online. Was greeted by Eric I had to find a vehicle to replace mine that was totaled in an accident. I came across a 2005 Ford Escape that I had seen online. Was greeted by Eric Amaral---who is a great salesperson himself. And very friendly. I got to test drive the vehicle, but there wasn't much gas. So I could only go around the parking lot. Fishy. But it drove nice, and I decided to purchase the vehicle. Went to drive it home, but didn't even make it down the street without the check engine light being on, and the overdrive light coming on moments later...and not being able to move. I was able to return to the dealership. Come to find out the transmission was completely out. I got my refund easy enough, and Eric really tried to make my experience worth while. However, the manager---who I believe is named Rich---seems to think very highly of himself. And I think he knew the Escape was faulty all along. He basically told my dad we were lucky it happened when it did, or it would have been our problem. With a bit of research, I found that transmissions are a problem in all Escapes that Ford is well aware of. Which makes the sale even more suspicious. Also, Brandon in finances is definitely not very personable. Eric Amaral was the only person who made my experience any better. He is definitely the only person of integrity that I came in contact with. No matter how much every body else there seems to look down on him. More
by Meatloaf14
Employees Worked With
Rich Ipaktchian, Eric Amaral, Brandon Lujan
July 11, 2015
Will shields BEST We are completely satisfy with Will Shields, he has always done a great job for us. Bought two pick up trucks from Him and we will continue coming ba We are completely satisfy with Will Shields, he has always done a great job for us. Bought two pick up trucks from Him and we will continue coming back to him and him alone. More
by Pilyusa
Employees Worked With
Will Shields
July 11, 2015
Will shields salesperson I bought a Ford Escape from Will Shields. At Larry Miller Ford. It was the best car buying experience I have ever had. Will was the greatest! Pat Cur I bought a Ford Escape from Will Shields. At Larry Miller Ford. It was the best car buying experience I have ever had. Will was the greatest! Pat Curtis More
by patricia curtis
Employees Worked With
Will Shields
June 16, 2015
Dishonest Management I purchased a brand new Ford Mustang 2 weeks ago from Super Ford Larry H. Miller, Salt Lake City. Before I signed the purchase agreement, I had told S I purchased a brand new Ford Mustang 2 weeks ago from Super Ford Larry H. Miller, Salt Lake City. Before I signed the purchase agreement, I had told Sales representative and his Manager (at least 3 times) that I want the Cancer awareness plates to support cancer research, not the regular license plates. Rather than being responsible of their mistake, now, they're asking me to go to DMV to do my donation and get my license plates changed over there!! They also told me they will order a free spare tire for me when I purchased the car but today I was told it may take months to get my spare tire! *I can add at least 2 more complaints about those guys. So think twice before you do business with them! More
by sagit60
Employees Worked With
Steve
April 30, 2015
They will rip you off Apparently they don't honor FORD sales incentives and give customers the worst lease agreements possible from third party lenders . This dealership ha Apparently they don't honor FORD sales incentives and give customers the worst lease agreements possible from third party lenders . This dealership has no respect for its customer and I speak first hand by being ripped off by this process. To make things worse they change verbally negotiated deals on the paperwork. I do not endorse this dealer and have been ripped off by this dealer. I am in a 5 year lease that was supposed to be 3 and to top it off they sold it to the third party that's $100 more than the incentives FORD advertises. More
by The truth
Employees Worked With
Brad Smoot and the Saturday sales manager
April 03, 2015
Quick lube service center Anthony Montoya was great ad quick lube manager. He gave me exceptional customer service. In servicing my car from start to finish. I would tell other Anthony Montoya was great ad quick lube manager. He gave me exceptional customer service. In servicing my car from start to finish. I would tell other Ford customer to see him for their needs. More
by mustangguy
Employees Worked With
Anthony Montoya
February 25, 2015
Extremely Satisfied I am extremely satisfied with the help I received from LFM Super Ford. This is the second time I have bought a truck from them. The first time was a I am extremely satisfied with the help I received from LFM Super Ford. This is the second time I have bought a truck from them. The first time was a very good experience as well, so when I was looking around again I contacted Phil who helped me pick out my first truck. He was extremely helpful the first time, and was able to help me the second time as well. Phil wasn't available the entire time and was able to introduce me to Kenn, Kenn and I worked out the final details of the purchase. Everything went smoothly and I am extremely satisfied with my purchase, price, and their customer service. I would recommend Larry H. Miller Super Ford to any friend of family member. More
by SamA
Employees Worked With
Kenn and Phil, Philip Houpt
February 20, 2015
Great job You guys are always great to me. Very fast service , All the time. Keep the good work up[ and you will never lose me as a customer ! You guys are always great to me. Very fast service , All the time. Keep the good work up[ and you will never lose me as a customer ! More
by Joe
Employees Worked With
Nate
