Larry H. Miller Super Ford Salt Lake City

Attempts to sneak estimate fees from you Have had repair work done here for 10 hrs. Mostly routine. Then I had a big problem so I knew I needed an estimate. Wow. They wanted An $85 fee for ea Have had repair work done here for 10 hrs. Mostly routine. Then I had a big problem so I knew I needed an estimate. Wow. They wanted An $85 fee for each item subject to repair... The estimate fee was a fortune. And, worst of all, they never told me there was a fee until I wanted my car returned to me so I could take it to a “real” repair shop.. We settled for half... and trust me .. I will never return.. It gets better and better... I shopped around until until I found a fair price. LMFord wanted over $1550 for the repair. I’m getting it done in Park City for $850. Wow. I’d tell you the name of the shop, but then they’d be overwhelmed with work and I’d never get my car fixed. Call me selfish. Finally, the car in question is old .. it needs to be replaced .. guess who is NOT in the r inning to replace it.?..lol More

AMAZING Greg was amazing I stopped in to get an oil change and was looking at some cars and had a ton of questions for the explorers and the difference betwee Greg was amazing I stopped in to get an oil change and was looking at some cars and had a ton of questions for the explorers and the difference between all the models, he answered all my questions and more! I loved that even though I wasn’t buying a car that day he got me the information i needed for when I am ready to buy. More

Greg Hale - Fantastic Diesel F-150 I had a great experience with Greg Hale test driving the Ford F-150 Diesel. He took the time to show me 3 different versions so I’d know all the optio I had a great experience with Greg Hale test driving the Ford F-150 Diesel. He took the time to show me 3 different versions so I’d know all the options. Fantastic sales rep. More

Best day ever!!! They made this experience the best ever. They helped make the purchase seemless! They knew exactly what I wanted and made it happen. Shoutout to Cody They made this experience the best ever. They helped make the purchase seemless! They knew exactly what I wanted and made it happen. Shoutout to Cody for that one More

Customer service is an afterthought These guys cant seem to get out of their own way and do what is right for the customer. Dropped car off for service. No call all day so I called lat These guys cant seem to get out of their own way and do what is right for the customer. Dropped car off for service. No call all day so I called later in the day to find out what was going on. No answer from "my" representative. Next I called the front desk and they transferred me to a someone that had no idea how to help and kept trying to get me back to "my" rep who was nowhere to be found. I finally went in and noticed my vehicle was parked in the exact same location 10 hrs later. You guessed it they hadn't done anything and decided to wait to do anything when the parts were available for a major repair. They could have easily at least done the other 3 things on the list but decided it would be better just to have me come back and that somehow I would just know that was the plan without any call from them. Show up again the next day and they cant find my information and "my" rep is not available again. Still dealing with incompetent reps and was told by one that they were too busy and that's why the service was bad. So its again all about them and no one there cares about customers having to wait or call or come back or being inconvenienced. More

Outstanding Will and Phil made my car buying experience amazing! They did all they could so I could get the car I wanted. Best Dealership! Thanks Will and Phil made my car buying experience amazing! They did all they could so I could get the car I wanted. Best Dealership! Thanks More

great!! will was super helpful in taking care of us while buying my first car! he was great at keeping the conversation going and making me feel comfortable. will was super helpful in taking care of us while buying my first car! he was great at keeping the conversation going and making me feel comfortable. More

Best dealer Quick easy, and effortless mustang buying. Not to mention how they have things streamed lined, pick her out online. Went in to buy her a few hours lat Quick easy, and effortless mustang buying. Not to mention how they have things streamed lined, pick her out online. Went in to buy her a few hours later with paper work ready for the I's and T's. More

Best car buying experience Dave helped me find the best car that fits my budget and my needs. He was extremely knowledgeable and helpful. I love my new car! Dave helped me find the best car that fits my budget and my needs. He was extremely knowledgeable and helpful. I love my new car! More

Great place to buy a Car Bought a car from the little Englishman. He was awesome to deal with and got us a great deal on our new Ford Explorer. Thanks. Bought a car from the little Englishman. He was awesome to deal with and got us a great deal on our new Ford Explorer. Thanks. More