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Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 386 reviews
March 16, 2019
Dealer and sales person review. I bought a 2012 F150 Truck (Platinum) 3 years ago with Mr. Rich Ipaktchian. The best experience ever with the best salesman. I love my truck. 3 wee I bought a 2012 F150 Truck (Platinum) 3 years ago with Mr. Rich Ipaktchian. The best experience ever with the best salesman. I love my truck. 3 weeks ago I was thinking of trading my truck in to buy a newer car or truck and I went back with Rich for that. The car sales manager(I do not remember his name) took my truck to test drive and see the best appraisal for my trade in. He came back with a audacious offer for my truck ($14,000.00 dollars) . Saying that my truck has problems engaging 4x4. He suggest me to take my truck to there shop and check what is wrong. I did that and the guy at shop told me that I had changed the brake pads and put them on the wrong way and that affects the transmission getting the 4x4 problems. First of all... I NEVER had changed the brake pads. Second... I do not believe that if you change the brake pads on wrong way that will affect the transmission. They charge me $100.00 for that diagnostic. Right after that I went back to the dealer to talk with Rich again. The same used car manager took my truck again for a new test drive. The used car manager came back with the same offer saying that my truck has the same problem with the 4x4. Lets get back to the shop again. The shop told me that to fix my car will be more then $2,000 dollars to replace or fix the transfer case of my truck. I decide to take my truck to a different mechanic shop. The new mechanic told me that ... Your truck has no problems on the transmission or anywhere else. Drives smooth and powerful. The 4x4 high, low and auto works perfectly. He showed me all the tests that he has done with my truck. I spent almost 300 dollars for nothing. Thanks Super Ford. I am sorry Rich .. but I will not do any more deals with the Super Ford again. More
by AirtonB
Employees Worked With
Used Car Manager., Rich Ipaktchian
January 17, 2019
Terrible GM, Service Manager, and Service writer So been to this dealership many time over the years. At best I would give them a 2 on a scale of 10. First, Abe in the service department manager shou So been to this dealership many time over the years. At best I would give them a 2 on a scale of 10. First, Abe in the service department manager should be fired For the way he treats customers and employees. Terrible person to work in retail. Dropped off my car was not happy with the service writer so I wanted to speak with the manager. What a joke totally disrespectful manager, so I went up front and spoke with the GM Jason Rowland them I realized why this dealer is all messed up. It startes with your GM and works down now I understand why everyone here act the way they do.. Whom ever is over the dealership should clean house on all top management employees and start over. I will never go back. More
by Troy Roy
Employees Worked With
Abe , Josh Rowland, Cody Johnson, Dave Whitmer, Chris Hansen
January 06, 2019
Beyond great customer service I came in and had the most professional, quickest, no hassle, no haggle experience. They went the extra mile and then some - highly, highly recommend! I came in and had the most professional, quickest, no hassle, no haggle experience. They went the extra mile and then some - highly, highly recommend!! More
by Kbug13
Employees Worked With
Chris Drakos
December 10, 2018
Dealer and Salesperson Review I think I got a good deal and had a genuinely good experience doing business through Brad Fisher while buying a used F350 Lariat DRW truck. I even go I think I got a good deal and had a genuinely good experience doing business through Brad Fisher while buying a used F350 Lariat DRW truck. I even got to hang out with the salesmen, watch the Utah v Washington game and was offered snacks and even some Tacos or Burritos that the General Manager had purchased for his sales staff. I did not feel pressured either. The finance manager was helpful too, but I forgot his name, it's one of those male or female names. Hmmm, Jamie? More
by Edwardhead
Employees Worked With
Jamie, Finance, Brad Fisher
October 18, 2018
Best Vehicle purchase experience ever! From the minute I walked in the door Nic made sure every question was answered. He had no intention to sell something I wasn't happy with. If you wa From the minute I walked in the door Nic made sure every question was answered. He had no intention to sell something I wasn't happy with. If you want a genuine salesman with a sense of humor ask for Nic "Danny Devito" Kian at LHM Super Ford Store. More
by D.O.
Employees Worked With
Paul Montano, Nic Kian
October 10, 2018
Awesome experience Very excellent experience. We did most of the work on the phone to make the paperwork in the dealership easy. It is a great truck at a great price. Very excellent experience. We did most of the work on the phone to make the paperwork in the dealership easy. It is a great truck at a great price. More
by buel41
Employees Worked With
Nic Kian
September 29, 2018
Rough than GREAT! I got frustrated at first because I didn't feel I was being listened to or understood. This was not due to my sales man. Once we got on the same page I got frustrated at first because I didn't feel I was being listened to or understood. This was not due to my sales man. Once we got on the same page things went great and it was the little things like fueling up my purchase that made a difference to me. I would recommend Nic Kian. Nic went above and beyond for my deal and took the time to help me download the ford app, link my phone in the car and even come to our house to pick up the rest of the documents needed since my husband had to go back to work. Thank you! More
by TrishaClayton
Employees Worked With
Nic Kian
September 26, 2018
Awesome salesman Nic was so helpful and not pushy at all. He was fun and friendly and took the extra time to explain everything about the vehicle we purchased?? We w Nic was so helpful and not pushy at all. He was fun and friendly and took the extra time to explain everything about the vehicle we purchased?? We would use him again in a heartbeat!!! More
by Lugo fam
Employees Worked With
Nic Kian
September 22, 2018
Great Experience ! I was helped with my purchase by Brian Sondrup today, I found him to be considerate, professional and enthusiastic. His knowlege of the product is imp I was helped with my purchase by Brian Sondrup today, I found him to be considerate, professional and enthusiastic. His knowlege of the product is impressive He listened to my needs and filled them. I believe this to have been the most enjoyable buying experience I have ever had. Sincerely, Brad Murdock More
by VintageRider
Employees Worked With
Brian Sondrup, Rich Ipaktchian
September 17, 2018
A great experience! We had a great experience with LHM SLC. We found a vehicle we were interested in, messaged with Will a few times to get some additional information, m We had a great experience with LHM SLC. We found a vehicle we were interested in, messaged with Will a few times to get some additional information, made our way to the dealership on our time, drove and ultimately purchased the vehicle. All in all, we spent exactly 2.5 hours from the time we pulled into the dealership, to the time we left with the new one. There's no haggling prices as they were fair to begin with. All in all, we will be in the market for another vehicle purchase soon, and we won't hesitate to go back to work with Will and the team. More
by Byrdstheword
Employees Worked With
Dave Hazell, Will Shields
