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Larry H. Miller Super Ford Salt Lake City

Salt Lake City, UT

3.2
379 Reviews

1340 S. 500 W.

Salt Lake City, UT

84115

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Showing 379 reviews

April 09, 2020

Nic did a great job of working with me to get the best buy at a dealership that I've ever gotten. To bad the guy assessing my trade could not do the same and almost blew the deal by digging me $700. That More

by Rayit
Recommend Dealer
Yes
Employees Worked With
Nic Kian
Apr 10, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Here at Larry H. Miller Super Ford Salt Lake City, customer satisfaction is our #1 priority and we appreciate your review! We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your purchase experience with Nic but regret you were not satisfied with the trade-in part of your deal. Should you need anything else or wish to discuss this matter further, don't hesitate to contact us. - Jason Rowland, General Manager

April 07, 2020

I’m ready to sell my 2018 F150 Raptor due to the incompetence of this dealership! I’ve been trying for 12 months and cannot get a simple repair done. They’ve “repaired” it twice but it’s still not f More

by postalgirl
Recommend Dealer
No
Employees Worked With
Nate
Apr 09, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide quick service for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Abe Carter, Service Director, 801-832-6353

April 07, 2020

Oil change + Matt Saylor did excellent, service writer, Bryan Ellsworth got the work done promptly. Customers were respectful of distancing, due to COVID 19. Only More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt and Bryan
Apr 09, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide quick service for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Abe Carter, Service Director, 801-832-6353

April 07, 2020

Took my son's truck in for an oil change service. I mentioned a leak in a connector for the windshield wiper fluid. They fixed it and removed some corrosion on the battery terminals for no extra charg More

by Dwasson6
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 07, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jason Rowland, General Manager

April 05, 2020

Rich was awesome,the knowledge of all inventory in fine details. Wasn't pushy Made you feel comfortable in choosing a truck great guy.honest More

by Dewey
Recommend Dealer
Yes
Employees Worked With
Jason Rowland was awesome as well, Philip Houpt, Rich Ipaktchian
Apr 06, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jason Rowland, General Manager

April 03, 2020

Nothing like waiting 2-weeks for parts, then being told your vehicle is ready, only to find out the new clutch that cost $2300 to put in (2012 Shelby GT 500) is not bled properly, and you get to wait 3-hou More

by michaelkundinger
Recommend Dealer
No
Employees Worked With
Tony
Apr 06, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please email me at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Abe Carter, Service Director, 801-832-6353

April 01, 2020

Completely satisfied In my search for a 3/4 ton truck I visited the three major brands and decided on the F250 6.7 XL STX. I checked in with a competing Ford dealer ship a More

by Gumbus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sondrup, Paul Montano, Nic Kian
Apr 01, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jason Rowland, General Manager

March 27, 2020

Never bug a Used Vehicle from Larry H Miller they tell you that you have a Lifetime Warranty but then something breaks and it’s not covered I found that that out way to late bought my Truck in September 2 More

by jasoneholsinger
Recommend Dealer
No
Employees Worked With
Nic Kian
Mar 30, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Jason, thank you for taking the time to leave a review. It’s unfortunate to hear that your vehicle has had issues. We've never offered a lifetime warranty so I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll send me an email directly and we can get this sorted out together. - Jason Rowland, General Manager, jrowland@lhmauto.com

March 23, 2020

I always have my vehicle serviced here. Jason at Larry H Miller Super Ford takes good care of me every time my car needs service. Above and beyond service is the norm. You can trust these g More

by christinebybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Holody
Mar 23, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Jason Rowland, General Manager

March 20, 2020

Super Service! Thanks for the great experience - Best Ever! My motorhome was serviced the same day I called. Everyone was helpful, courteous and went overboard in More

by dawgy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Yancey
Mar 23, 2020 -

Larry H. Miller Super Ford Salt Lake City responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jason Rowland, General Manager

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