Larry H. Miller Subaru Boise

This was my first new car purchase, a lease, on a Crosstrek 2 days ago. Aaron was great to work with...there was no high-pressure 'selling.' When I've visited other dealerships in the past, I've pu Crosstrek 2 days ago. Aaron was great to work with...there was no high-pressure 'selling.' When I've visited other dealerships in the past, I've pulled into the lot and felt like fresh meat to the hungry salespeople...one time a waiting salesperson (at a different dealership) met me at my car before I turned the engine off and tried to open my door for me. Not here. It seemed that everyone was on the same team, and not in competition with each other. It was very comfortable. My only knock was on the pricing that the finance department came up with. I had to refuse the first offer on the lease because it wasn't that 'good' based on my research. So I asked to sharpen the pencil and the numbers were better, but I would have preferred they just gave their best price up front, no haggle. If they had, I would be raving about the experience. I realize this is how it's done in the business, but I know there are some dealerships that do the 'no-haggle' thing. My advice is to do enough research to (realistically) know what the numbers should look like. I also agree with another reviewer that recommended going through your own credit union beforehand and skip dealing with the finance department. In my case, I had to lease because I couldn't afford the payments on an outright purchase. If you do that and stick to it, I highly recommend coming into the dealership and asking for Aaron Balbas. He'll take care of you like a friend. More

My wife, Mary, and I were in the market for a new car and went through the online Costco auto program intending to check out a Subaru Outback or Forester and also a Ford Escape. Less than 5 minutes from whe went through the online Costco auto program intending to check out a Subaru Outback or Forester and also a Ford Escape. Less than 5 minutes from when I hit enter to get the name of the Subaru dealership, salesperson Aaron Balbas called me, explained that he was handling Costco customers and asked how he could be of service. (This was late on a Saturday afternoon and I told him what we wanted to test drive and he explained that the dealership was closed on Sunday, but that he would be available any day the following week except Tuesday.) We had a doctor's appointment Monday morning and after that called his cell phone about 9:45 to see if he was available then. He said he couldn't be at the dealership until 11AM, but we could go on over and Cody Scott would take care of us until he arrived. That's what we did and Cody was very nice and was lining up an Outback for us to drive when Aaron arrived and took over. We took a long drive up the freeway and back and loved the car. Aaron was very professional and thoroughly went over all the Costco and dealer paper work with us, without pressure of any kind, and we decided to skip looking at the Ford Escape and proceed with buying the Outback. We had to leave for an appointment and came back late in the afternoon to turn in our old car and complete the transaction. Aaron had the Outback all detailed and shepherded us through all the paperwork, went over all the controls and main features of the car and we drove away happy! We both agreed that this was the best car buying experience we have ever had and highly recommend Aaron, Cody and the Larry Miller dealership. Dave & Mary Greer More

Aaron and the team at Larry Miller make it feel like you are part of their family. The relaxed yet professional atmosphere is very comfortable and there is no high pressure sales. I would purchase another are part of their family. The relaxed yet professional atmosphere is very comfortable and there is no high pressure sales. I would purchase another car and highly recommend this dealership. More

All good. Aaron was polite, followed-up, showed flexibility and a solid level of customer service. I'd hire him if it was my dealership, but I'd make one condition: stop smoking. A small thing, flexibility and a solid level of customer service. I'd hire him if it was my dealership, but I'd make one condition: stop smoking. A small thing, in the overall scope, but when you're selling "granola" cars like Subaru's, the smell of smokes will be off-putting to many of your potential customers. But, he's about to become a dad, and that new role has brought changes to the lives of all who have played it. Modeling non-addiction is good for a dad; modeling doing really hard things for yourself and your family...now that's wonderful. Yep, I'd send someone to Larry Miller, and I'd suggest they ask for Aaron.... More

I started my research on the Internet and once I decided on the car I wanted, I contacted the dealership and Jeremy Howard promptly returned my call. We had many phone conversations and Jeremy was always r on the car I wanted, I contacted the dealership and Jeremy Howard promptly returned my call. We had many phone conversations and Jeremy was always responsive to my questions. Negotiating price was relatively painless and I feel I was treated fairly. Our Subaru Outback was delivered on time (early) and Jeremy spent more than enough time explaining and demonstrating the various features. I would highly recommend Jeremy and Larry Miller Subaru. Mark Levin More

My experience with Larry Miller Subaru exceeded my expectations because my salesperson Jeremy Howard was friendly, knowledgable, and took the time to find out what my needs were in the purchase of a n expectations because my salesperson Jeremy Howard was friendly, knowledgable, and took the time to find out what my needs were in the purchase of a new vehicle. Originally I had intended on bringing my son along when I went to test drive the 2013 Subaru Outback, so he could help me understand the significance of different technologic options of vehicles I wanted to test drive. He was unable to come that day, so I was a little stressed. Jeremy set aside time for me to come in and was very patient with me while I asked multiple questions. He showed me a video on a utube site that showed the performance comparison of other vehicles I was considering as compared to the Subaru. He helped me determine which Subaru was the perfect fit for me right down to the color. The dealership got me an awesome interest rate and Marc in the finance department explained every thing I needed to do in no time all. I highly recommend this dealership if you are in the market for a new Subaru or other SUV. Be sure and ask for Jeremy Howard, he will go out of his way to make sure you are satisfied with your purchase. I am loving my new Subaru. Cherri Crafton, Boise Idaho More

My wife and I were looking for either a Subaru or an SUV. We decided to start with Larry H. Miller Subaru in Boise and we're happy we did. We worked with sales representative Jeremy Howard who was very fri We decided to start with Larry H. Miller Subaru in Boise and we're happy we did. We worked with sales representative Jeremy Howard who was very friendly (but not excessively), patient and professional. We traded in a 2012 Dodge Ram 1500 truck for a 2013 Subaru Outback. While we believe the trade-in price given for the truck was undervalued, LHM did its best to add other beneficial offsets to compensate. To secure the financing details, we worked with Marc Derosier. He was professional, quick and friendly as well. Overall, we had a good experience and recommend this dealershi to anyone seeking a Subaru brand car. More

The BEST service ever! I've had my Legacy since July 2012 and have been so happy. But I've been just as happy with the customer service from Cody Scott, I've recommended him to a friend who then came i 2012 and have been so happy. But I've been just as happy with the customer service from Cody Scott, I've recommended him to a friend who then came in and picked out a Forester! This guy needs a raise :) I've bought some cars in my life and this was the smoothest its ever gone. We didn't haggle over a price, I said what I needed and that is what I got. My hubby and I will be trading off our older car for a Subaru, hopefully sooner than later. I'm very happy with my purchase. Thank you thank you thank you! CODY you rock! More

This was my first time buying a Subaru. I had in mind what I wanted and Scott came out to greet us in minutes. He listened to what my needs were, and also got me a very good trade in for my existing car. what I wanted and Scott came out to greet us in minutes. He listened to what my needs were, and also got me a very good trade in for my existing car. Scott was very helpful without being pushy and found me just what I wanted on the lot. I would highly recommend this dealership to anyone. More

Scott Patton was very knowledgable about the Subaru brand. He was able to answer all my questions. Great purchasing experience that was handled very professionally. brand. He was able to answer all my questions. Great purchasing experience that was handled very professionally. More