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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,509 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,509 reviews

July 17, 2017

Best service EVER! I was totally amazed at the professional customer service EVER in my entire life! I am a single woman and buying a new car is a somewhat worrisome s More

by Subaru girl5253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fiel
Jul 18, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments and review! We are so happy to hear that Brandon and the finance department provided an excellent experience for you. We hope that you are enjoying your new vehicle and please reach out if we can ever help with anything in future!

July 14, 2017

They are overcrowded which causes long wait times. Excellent care of my vehicle. Service is slow though causing long wait times. They don't accept appointments anymore which causes long wait times... More

by bflyinghawk
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of his name. He was slow to get to me. I had to remind him my car was done.
Jul 18, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your feedback regarding your recent experience at our service center. We are sorry to hear that your wait time was slower than should be expected. We are continually working to improve our customer experience and will be sure take your comments into consideration as we hire additional staff, etc. Thank-you for allowing us to service your vehicle.

July 04, 2017

Terrific Service! My car received the best service. From Danny Boyd who signed me up for the package service deal to Tyler who assisted Danny Boyd... it was nothing but More

by Focus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Boyd, Tyler ?
Jul 11, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments and review. We truly appreciate you allowing us to service your vehicle and we look forward to seeing you next time you need an oil change or car wash!

July 03, 2017

Excellent experience in my first Subaru! I had an amazing experience at Larry Miller Subaru Boise in purchasing my first Subaru Outback! My sales person, Shawn C., was the best! He was very More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Coggburn
Jul 11, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments, Linda! Welcome to the Subaru family! We are pleased to hear that Shawn provided you an excellent experience and we appreciate you choosing us for your vehicle purchase. We wish you many awesome adventures in your new Outback!

June 16, 2017

The best people I ever dealt with. Everything was taken care of over the phone I was out of town when I bought my p.u. and Neil was so helpful when I got into town all I had to do was s More

by Gary Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Bryant
Jun 23, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments, Gary! We appreciate you choosing us to purchase your vehicle from and we are thrilled to hear that Neil took great care of you. We hope you enjoy your new truck!

June 10, 2017

Best Service Ever!!! Matt and the service department are friendly, helpful and just all around easy to work with!! They are timely and quick to answer any of my questions. More

by Jack & Sally Charlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 23, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you, Jack and Sally, for your comments and for trusting us to take care of your service needs. We are so happy to hear that Matt and staff are taking great care of you. We appreciate your business and look forward to seeing you next time!

June 05, 2017

Love My Car Dick Wilson was wonderful to work and Brian was so patient when explaining the charges for my car. I will recommend Larry Miller Subaru to everyone lo More

by Love My Car.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Wilson, salesman, and Brian in Finance.
Jun 09, 2017 -

Larry H. Miller Subaru Boise responded

Hi there, we are so pleased to hear about your experience with Dick and Brian. Thank-you very much for your comments and for your business! We look forward to seeing you next time.

Jun 09, 2017 -

Love My Car. responded

It looks like I messed up on my rating!!! It should be 5 stars on all categories!!!!

May 31, 2017

Absolutely fantastic I always have the best service, courteous techs, and I'm never left in the dark. All the employees go above and beyond what is needed. I always feel More

by Stephanie Lyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam (great tech)
Jun 09, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments, Stephanie! We appreciate your ongoing support and your recommendation. See you next time!

May 29, 2017

Great Service Excellent service at LMH, I have been coming here 10 years and have never regretted it. The dealership has experienced and friendly employees who are More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Jun 09, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review and your ongoing support, Penny! We truly appreciate your business and look forward to seeing you next time.

May 23, 2017

poor workmanship, not up to warranty, poor service I've been in more times to have my brand new 2017 Subaru worked on then any of my previous cars and I've owned it for 4 months. The service is horribl More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Jun 09, 2017 -

Larry H. Miller Subaru Boise responded

I am so sorry to hear about your experience and the troubles that you have been having with your new Subaru. I would love to speak with you further and see if there is anything I can do to make this right. Please reach out to me at 208-947-6300. Thank-you, Ty Leuthold, General Manager

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