Larry H. Miller Lexus Murray

Service I’m from out of town-30 miles to the North Called with break problems and said I had an appointment in SLC and wondered if I could stop by to get my I’m from out of town-30 miles to the North Called with break problems and said I had an appointment in SLC and wondered if I could stop by to get my breaks checked. They said they were busy but to stop and they would look. When I stopped they worked out a loaner for me to get to my appointment and then she called me- we talked about options and they had my car all fixed by the time my appointment was over. Saved me an extra trip to SLC . More

Timely and expert service The service was excellent, the service writer was through and professional. The service was done quickly and the car was returned clean and ready to g The service was excellent, the service writer was through and professional. The service was done quickly and the car was returned clean and ready to go. The conditions of the car were reviewed and we sent in our way. More

Honestly Good service and honesty right on schedule I recommend to everyone to Lexus at murray I give them five star to all the peoples who want to buy Lexu Good service and honesty right on schedule I recommend to everyone to Lexus at murray I give them five star to all the peoples who want to buy Lexus More

Always great service Great service and great experiences, every time maintance is necessary. Also, purchased my car from this location a couple of years ago. Love my car a Great service and great experiences, every time maintance is necessary. Also, purchased my car from this location a couple of years ago. Love my car and the gas mileage! More

Beautiful Lexus My problem was taken care of quickly. A loaner car was readily available and my Lexus was repaired within the time they said. Wonderful environment! My problem was taken care of quickly. A loaner car was readily available and my Lexus was repaired within the time they said. Wonderful environment! More

Needed battery Josh Tate had my battery checked and put in. His service is always on the”excellent” side.. He is very good and you know you will be taken care of pr Josh Tate had my battery checked and put in. His service is always on the”excellent” side.. He is very good and you know you will be taken care of professioally More

Superior Service going above and Beyond! My Lexus 460 had an Air Bag recall and I dropped my car off to Larry H. Miller Lexus Murray. My Service Consultant Sean Nava took great care of me. I My Lexus 460 had an Air Bag recall and I dropped my car off to Larry H. Miller Lexus Murray. My Service Consultant Sean Nava took great care of me. I dropped it off at mid morning and pick it up 1.5 hours later. He provided me with a Car to take the girls to the mall and when I picked my SUV up completely vacuumed out, washed and filled my tank full of Gas! Wow! What service they provided. I Love these guys! Legendary Service like this seems to be non existent these days. Thanks Larry H. Miller of Murray and Thanks Sean Nava! More

Super easy! Saw this car online, dealer responded back instantly, bought it the next day! The price was fair and could not miss this deal! Greg was super easy to Saw this car online, dealer responded back instantly, bought it the next day! The price was fair and could not miss this deal! Greg was super easy to work with and helped us out right away! More

Purchased a 2019 RX350 Our sale person Johnny D was very professional, friendly, knowledgeable, he was also prepared & very respectful of our time. The finance manager was Our sale person Johnny D was very professional, friendly, knowledgeable, he was also prepared & very respectful of our time. The finance manager was much of the same. I would recommend others looking to purchase a Lexus to work with Johnny D. More

Drop in service experience While driving to work I noticed a low tire. I called to make an appointment and was told they were booked, but to go ahead and drop in...which I did. While driving to work I noticed a low tire. I called to make an appointment and was told they were booked, but to go ahead and drop in...which I did. The service rep (Ethan) seemed disgusted that I dropped in. He made it very clear that my car would be bumped for anyone who had made an appointment and that they “might” be able to get to mine. I wasn’t sure if I should wait so I asked. He said basically that it was up to me to decide. Well, they did get to mine and he told me I had a nail they couldn’t repair. Of course he recommended I buy 4 new tires. Ok, no problem. After I decided to wait and try and get a new tire that matched my other ones from another place, he told me that they had found a nail in another one of my tires. My unlucky day, except I was happy they had discovered this. I asked if that had been fixed and he told me “no, we didn’t fix it”. What? You identify a nail in my tire and then leave it? By this time it was clear that I was an annoyance to this guy so I shook my head and left. Drove straight to Big O and guess what? They fixed BOTH tires for free! They said it was perfectly repairable and not to worry about new tires for a while. It’s funny because my last review of LHM Lexus was great. I guess one unfriendly person can ruin your whole opinion of a business. I have a certified vehicle so I will be back. Hoping next time will feel differently. I guess I just expect more from a Lexus dealership. More