Larry H. Miller Lexus Murray

Great service. Thorough and considerate. Gave many options and explained things clearly. Patient and understanding. Will be a customer for life. Appreciate all they did for us. options and explained things clearly. Patient and understanding. Will be a customer for life. Appreciate all they did for us. More

I expect to be given a report of what was done to my car. For the past three services I’ve been given nothing. Are my brakes ok? Were my tires rotated? How’s my air filter? Your guess is as good as mine. For the past three services I’ve been given nothing. Are my brakes ok? Were my tires rotated? How’s my air filter? Your guess is as good as mine. More

From the moment I walk in the Lexus Service area I am greeted like I am family. Josh is incredible! So lucky to have him as my service guy. He is an asset to your company and I truly appreciate him. I ha greeted like I am family. Josh is incredible! So lucky to have him as my service guy. He is an asset to your company and I truly appreciate him. I had my car detailed and it looks brand new! More

Took my car in for an update for the Lexus Remote System. Had it there early morning and was told 6 hours for the install. Was given a rental for the time away which was great and I took it home. Couple hour Had it there early morning and was told 6 hours for the install. Was given a rental for the time away which was great and I took it home. Couple hours later at my surprise, the car was finished. I would have rather not gone all the way home but can’t complain that it was done so fast either. My only complaint would be that they gave me the car on “empty” gas tank and it was a particularly cold day so it was pretty inconvenient and on my bill to put gas in so I could make it back to the dealer.and for something that really wasn’t my choice. Not a huge deal but I did expect better from this dealership. I let the attendant that I worked with know and there wasn’t much response. More

Excellent sales and service depts.. Stephanie was great to work with. On a scale of 10 she is an11. Very responsive and customer friendly. Just a pleasure to work with. to work with. On a scale of 10 she is an11. Very responsive and customer friendly. Just a pleasure to work with. More

Great service Not only did they take care of the recall, they also fixed another small problem and showed me how to use the hands free rear door opener. Not only did they take care of the recall, they also fixed another small problem and showed me how to use the hands free rear door opener. More

oil change and tire rotation The service was great and they were done in an hr. along with washing the car. The waiting area was excellent also. Lots of snacks, drinks and magaz The service was great and they were done in an hr. along with washing the car. The waiting area was excellent also. Lots of snacks, drinks and magazines to keep me busy More

I bought a package for an oil change supposedly included in tire rotation. But, They never did the rotation. Also, technicians do not care or customer representatives. in tire rotation. But, They never did the rotation. Also, technicians do not care or customer representatives. More

Sheryl at Larry Miller makes everything great... she is number 1 in my book... the entire transaction was flawless... we will always refer Larry Miller to our friends and family... number 1 in my book... the entire transaction was flawless... we will always refer Larry Miller to our friends and family... More

Service completed but there was a problem. There was no sound. The volume dial turned but nothing could be heard. Sean tried to fix it. Then got a tech to look at it. They spent the time to make sure it wa sound. The volume dial turned but nothing could be heard. Sean tried to fix it. Then got a tech to look at it. They spent the time to make sure it was working. I really appreciated their help. More