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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews

5686 S. State Street

Murray, UT

84107

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1,008 Reviews of Larry H. Miller Lexus Murray

November 08, 2019

I received great customer service from Bronson and Stephanie!! My car was serviced, washed and detailed😍 Their waiting area is always full of snacks and drinks to make your wait enjoyable&#1 More

by BeyondBlessed
Recommend Dealer
Yes
Employees Worked With
Bronson, Stephanie
Nov 11, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

November 07, 2019

I go for Service there because Sean Nava is there. When he went to Toyota I went to the Toyota dealership because Sean Nava was there. More

by ljpetracca
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Nov 07, 2019 -

Larry H. Miller Lexus Murray responded

Thanks for reviewing our dealership! We are happy to see Sean has provided excellent service. - Jim Brown, General Manager

November 07, 2019

I just went in for a recall on my car, but the dealership was excellent. They had a comfy lounge to wait in equipped with snack and drinks. My car was dirty when I went in (I live roughly 3 hours away) but t More

by Nat
Recommend Dealer
Yes
Employees Worked With
I don’t remember, I apologize
Nov 07, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for supporting our dealership. We truly appreciate your feedback. Should you ever need anything, please let us know. - Jim Brown, General Manager

November 07, 2019

I now have my 4th appointment scheduled to solve the same problem of my radio and navigation not working. Two appointments ago the radio did not work when I picked it up even though they just put in a new on More

by Lenn
Recommend Dealer
No
Employees Worked With
Mandy and Sean
November 06, 2019

Absolutely fantastic! Best dealership ever. I could not have been more pleased with the help I received. Daniel is the best car salesman I have ever worked with and I have purchased more than 10 cars. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Daniel Solaimanian
Nov 07, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for choosing our dealership. It was a pleasure assisting you. Have a great day. - Jim Brown, General Manager

November 04, 2019

Professional & Kind Service Department Sean Nava went above an beyond taking care of my service needs. Sean is not only professional in his work but he also puts a human touch in taking ca More

by jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Nov 04, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review us, JJ! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

November 04, 2019

Thanks for the service. Appreciate much. However, I was not satisfied with the reason with the service package I purchased through the Lexus has time restrictions. Which I thought it is not reasonable and More

by Xinyi213
Recommend Dealer
No
Employees Worked With
Don’t remember
Nov 06, 2019 -

Larry H. Miller Lexus Murray responded

Hello there, it’s unfortunate to hear that you were unaware of your prepaid oil change package’s expiration date. We want our customers to be completely informed about the discounts or promotions they receive and about any disqualifying factors. I’d appreciate hearing more about your experience purchasing the oil change package so that I can ensure my team did their due diligence when you were sold the package. I hope you’ll give me a call soon. - Jim Brown, General Manager, (801) 264-3610

November 03, 2019

Justin was awesome. He provided the assessment on my vehicle and provided options before I selected a course of action. Very professional. I am glad I choose this dealership. More

by LEXUS350
Recommend Dealer
Yes
Employees Worked With
I unfortunately forgot his name
Nov 04, 2019 -

Larry H. Miller Lexus Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

November 03, 2019

Joshua was wonderful. He always takes great care of us. He is patient with our questions and has a comfortable personally. We appreciate working with him each time. More

by G Petersen
Recommend Dealer
Yes
Employees Worked With
Joshua in service
Nov 04, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

November 03, 2019

Having a car to drive provided by the dealer is very convenient; however, the dealer should do a better job communicating to the customer when the car is ready. More

by James Silva
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 04, 2019 -

Larry H. Miller Lexus Murray responded

Thank you for your positive review, James! If there is anything else that we could have done to improve your visit, besides improving the communication you received, please don’t hesitate to let us know. We hope to work with you again soon! - Jim Brown, General Manager

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