Larry H. Miller Hyundai Peoria

Took my 2024 Elantra in for complimentary oil change and tire rotation. Was told it would take approximately 1.5 hours (I was waiting). It took just over two hours. In that tine, I received a notification t tire rotation. Was told it would take approximately 1.5 hours (I was waiting). It took just over two hours. In that tine, I received a notification that my vehicle needed "immediate attention," which surprised me because there are under 16,000 miles on this vehicle. They sent pictures of my engine air filter and cabin air filter, which actually looked fine and most certainly did not need "immediate attention." Within minutes of declining those two service and a throttle body cleaning (at 16,000 miles????) for over $300, Alejandro messaged me saying if I did not want any additional services, the car was done. I picked it up and realized that they did not adjust the tire pressure, which had been about a pound below Hyundai recommendations. I knew I had the oil change coming up, I did not bother to add the air myself earlier in the week. But the fact the my tire pressure was the same as when I took it made me realize they did not rotate the tires. I know this because the 2024 Elantra has different pressures for front and rear tires (34 front, 31 rear). Yet my tire pressure for front and back, left and right were exactly the same pressure as when I brought it in. Note that despite the car having different front and rear pressures, their paperwork stated all four tires were 36 PSI, which I am 100% certain was not the case. And if it were the case, they should have fixed that to meet the manufacturer recommended PSI. Basically, they were wrong in many ways here. I suspect Alejandro got upset that I did not accept any of the unnecessary and overpriced add ons (Did I mention they wanted $122 to change the cabin air filter, a $20 part and 5 minute job?) and just wanted the car out of there. Like I said, as soon as I declined the services, it was literally a minute or two that he said the car was done despite not actually performing the rotation. Clearly, they lied about rotating the tires. I likely never would have known if this car did not have different tire pressures for front and rear Unfortunately, I will now have to return for them to do it. But the real sad part of this is the fact that they have lost my trust. More

Well, we went expecting to just look but had the best sales representative and left with a newer 2019 (used) and affordable truck. Jake Downey did his job and more. He listened to what we wanted, he expl sales representative and left with a newer 2019 (used) and affordable truck. Jake Downey did his job and more. He listened to what we wanted, he explained pricing and didn't try to up-sale us. I've always avoided buying cars from dealerships because I knew they would try to swindle us, but Jake's honesty and professionalism proved me wrong. I feel that he was able to answer all of my son's (new car owner) questions and made sure to check on us every step of the way (from test drive to driving off the lot and making it home) Apart from Jake's more than wonderful work, the staff was also wonderful (thank you too, Jordan Smart) and made us feel welcomed. The Larry H Miller dealership is well maintained, and had great air conditioning ( it's hot in AZ) and all the vehicles new and used were clean. If I had a choice I would give them a 10 out of 5 stars for professionalism, affordability, ability to answer consumer questions and meet there needs, and for overall welcomeness. More

Very quick with responding and answering all of my questions. I would definitely recommend them. questions. I would definitely recommend them. More

Don’t go to Larry h miller Hyundai Peoria and make the mistake of talking to Big Al he was rude pushy and had no time for my business I said I would like to see the next better model because the one I loo mistake of talking to Big Al he was rude pushy and had no time for my business I said I would like to see the next better model because the one I looked at didn’t have all the things I wanted. So he said he would look for me. He walked away for some time and then came back and said there weren’t any around. The kicker Cash price was 2000 more than financed price. Stay away bad dealership More

Theresa was my sales rep. She was awesome. She understood everything I wanted and especially on the price and then she had Coach come out and talk to us a good discount that w She was awesome. She understood everything I wanted and especially on the price and then she had Coach come out and talk to us a good discount that we came in two days later and bought the car. Theresa is an awesome customers representative. She really represent your company well I highly recommend her. Sincerely, Jesse & Eloise San Nicolas More

My wife. and I enjoyed our buying experience with Theresa and the staff. They treated us with respect and fairness. and I enjoyed our buying experience with Theresa and the staff. They treated us with respect and fairness. More

We had a great experience with Theresa and everyone in the sales and service departments. the sales and service departments. More