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Larry H. Miller Honda Murray

Murray, UT

4.6
1,490 Reviews

5808 S. State Street

Murray, UT

84107

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1,490 Reviews of Larry H. Miller Honda Murray

June 13, 2025

Brought my Ridgeline in for service. Superb customer service and amazing communication at every step. I will definitely be a repeat customer. More

by SHERMANFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David: Service department
June 13, 2025

My car was repaired and ready to pick up when they said it would be done. Was a fair price. Service representative Dave was great to work with. More

by TLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hansen
June 12, 2025

Larry H Miller Honda was amazing, as usual. Michael kept me up to date with the progress of my Fit’s maintenance service. More

by Hettie VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Turner
June 11, 2025

Could not have had a better experience. I walked in without an appointment and was quickly greeted by Jude who then proceeded to treat me like a highly valued customer. The entire process More

by Zach.peebles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude Johnson
June 11, 2025

I appreciate the good care their shop has taken of me all these years and kept me on the road and safe. That means a lot to me. I also like that their waiting area is clean with snacks and comfortable. And, More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
June 10, 2025

We had a fantastic experience and would highly recommend! We felt heard, respected and like we were way more than just a sale! Our salesman Yannick was great to work with and the rest of the team there was w More

by Tiffpeterson624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yannick and Steve
June 10, 2025

I am not confident that the work is being done properly. I keep having problems and have had to return for fixes three times in less than 3 months. Today’s visit was disappointing. Did not send text message More

by HeleneDursteler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Jun 12, 2025 -

Larry H. Miller Honda Murray responded

Thank you for sharing your feedback. I'm very sorry to hear that your recent experience with us did not meet your expectations. We sincerely apologize for the repeated issues and the inconvenience of returning multiple times in such a short period. That is certainly not the standard of service we strive to provide. I also understand your frustration with the lack of communication during your most recent visit — especially not receiving timely updates or clear explanations during the inspection process. Your confidence in our work is important to us, and we take your concerns seriously. I’d like to invite you to bring your vehicle back in at your earliest convenience so we can have a senior technician perform a thorough reinspection at no additional charge. We will ensure that you’re updated throughout the process, and we’ll take the time to clearly explain any findings and recommendations. Please let me know a good time to reach you directly so we can make this right. We truly value your business and would appreciate the opportunity to regain your trust. Sincerely, Al General Manager Larry Miller Honda 801-268-5510

June 09, 2025

Our salesman, Yannick provided great service. He was very informative and knowledgeable. We couldn’t have asked for a better experience. Tito was also super helpful. Everyone was so kind. More

by aviana15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yannick and Tito
June 09, 2025

These guys were on the ball! Friendly, forthright with their financing, and eager to get you the best deal on the car you want. Pat was awesome, as well as the rest of the team. More

by EJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat, Acrem, Scott Harding, Jim Allred, Cameron Dilley, Wade Henrie, Phil Pecoraro
June 08, 2025

Maintenance minder not reset and when vehicle was finished advisor called me instead of just coming to the waiting area, and when he called me he was in the middle of a conversation with another cust More

by Cbledsoe19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
Jun 12, 2025 -

Larry H. Miller Honda Murray responded

Thank you for bringing this to our attention. I sincerely apologize for the oversight in not resetting the maintenance minder on your vehicle and for the impersonal way your service was completed. We understand that clear and courteous communication is just as important as the quality of the work performed. You deserved to be updated promptly and respectfully, and it was not appropriate to call you while still engaged with another customer — especially when you were already in the waiting area. Please know that we are addressing this with our team to ensure it doesn’t happen again. If you’re still in need of having the maintenance minder reset, we’d be happy to take care of that at your convenience — no appointment necessary. We appreciate your feedback and the opportunity to improve. Your satisfaction matters to us, and we hope to provide you with a smoother and more respectful experience next time. Sincerely, Al General Manager Larry Miller Honda 801-268-5510