Larry H. Miller Honda Murray

We bought our first Honda from wayne in 2007. We have now bought 7 from this dealership. they are honest and if they tell me I need to fix or replace something I can trust it is the truth. camron and levi ar bought 7 from this dealership. they are honest and if they tell me I need to fix or replace something I can trust it is the truth. camron and levi are the best at getting the car in and serviced quickly. I do 3 cars in a day and spend about 30 to 40 min each. they have drinks and snacks while we waite. More

I have gone to LHM for all of my service. They are always top notch and very friendly and courteous. Happy to be a long time customer. top notch and very friendly and courteous. Happy to be a long time customer. More

Akrim was a great salesman, at no time was I felt pressured at all. He was very nice, listened to what I wanted, and I got just that. Danny was awesome! He helped me out with the financial end of thi pressured at all. He was very nice, listened to what I wanted, and I got just that. Danny was awesome! He helped me out with the financial end of things, making sure I got the best price for my trade in, and got my monthly payment as low as possible. He made sure I understood everything I was signing for, so there were no surprises. I would go back to them in a heartbeat! More

I was in the market for a new car. I stopped by Saturday 4/27/2013 and test drove the Accord. I also wanted to test drive the Pilot. After we test drove the Accord. Your salesman (Freeman) was supposed to h 4/27/2013 and test drove the Accord. I also wanted to test drive the Pilot. After we test drove the Accord. Your salesman (Freeman) was supposed to help us out. We asked him that we wanted to see how the Pilot drive and function. He went and grab the key for the car. After he got back he mention 'want to talk numbers'. I told him we need to see what our options and not ready to talk numbers yet. Then he told us that 'Don't waste our time". We will never go back and will mention to everyone how LHMHonda treated their customers. More

I tried to work with Ben Blue of the internet sales team to purchase a new Accord. His first quote was not competitive relative to quotes that I received from his competitors in the valley. He asked me wh to purchase a new Accord. His first quote was not competitive relative to quotes that I received from his competitors in the valley. He asked me who I got my quote from and the proceeded to bad mouth one of the other dealers in the valley by telling me that the price would be very different when I arrived. When I told him the dealer I got the quote from, he told me he would be able to match or beat that price and would get right back with a new quote. After 2 days and multiple emails from Ben letting me know the quote would be short coming, I received no quote. I just purchased my new car at the other dealership and the experience was awesome. Do yourself a favor and avoid the internet sales team at LHM. More

Had a great overall experience buying my new Honda! Jesse Tyler was awesome, sat me down and explained everthing to me in detail. Jesse got me a great price on the car, and I would reccomend everyone Jesse Tyler was awesome, sat me down and explained everthing to me in detail. Jesse got me a great price on the car, and I would reccomend everyone go in and ask for him by name! Thanks Jesse! More

I had the worst experience at this dealership. I went to purchase a car and it took 8 hours just to complete the deal. I traded in my car and it took them 28 days to pay it off so it came back with a high p purchase a car and it took 8 hours just to complete the deal. I traded in my car and it took them 28 days to pay it off so it came back with a high pay off which now they want me to pay for. First the loan officer didn't get the info on the 10 day off and second they sent him to another location and he thought we weren't important anymore just because he had our signatures. I went in 08/25/12 and today is 10/01/12 and to this day the problem hasn't been fixed. They keep giving me the run around. :( Worst experience of my life. More

Went looking at used cars. Could not get starting price until they had me sitting down eating popcorn and drinking soda. Then they put me in the 'box' (That four square paper). Every time I explained I w until they had me sitting down eating popcorn and drinking soda. Then they put me in the 'box' (That four square paper). Every time I explained I wasn't going to buy today salesman would walk away for a few minutes and come back with a lower price in one of the boxes. They would not take no for an answer or let me leave. I had to go to the sales manager and demand to have my keys and license back so I could take my kids home to feed them dinner. They were offended/insulted that I was leaving. It took nearly an hour of being in the box and I doubt I ever saw anywhere near their best price. Plus their offer for my trade in was extremely low. It was a textbook example of high pressure automobile sales techniques. I bought a vehicle from Larry H. Miller eleven years again. After this rotten experience I will never set foot on their lot again. More

Frank is a hard worker and was the one who thought to call us when the right used care arrived to get us to come back for a test drive. Wayne helped to negociate the price and worked with us to get the call us when the right used care arrived to get us to come back for a test drive. Wayne helped to negociate the price and worked with us to get the numbers where we needed them to be. Brandi rocks!She knew here stuff and it was a very smooth process through the finance department. More

I ended up paying $500 more than they had agreed. They tried to nail me for an additional $5,000. I purchased a new Honda at Larry Miller because they had the car we wanted, and they would not trade it to tried to nail me for an additional $5,000. I purchased a new Honda at Larry Miller because they had the car we wanted, and they would not trade it to the dealership we wanted to use. Larry Miller agreed to sell it to me for the price I had negotiated with the other dealership. When I sat down with the finance guy, he tried to get me to sign a note to Honda Finance without going through the details of all the costs. When I asked for the details, he said that I should sign this first, then the detail page would come later. The payment was about $100 more than I expected, so I demanded that I see the details. He was clearly irritated, but printed out the details and presented it. HE ADDED OVER $5,000 in prepaid service, interior and exterior protection, theft protection, and an extended warranty. This was in addition to sales tax, license, etc. This was all added without discussing these products/services with me. He then began his cheezy sales routine. Eventually I had all these extras removed. However, what I didn't notice was that they added $500 to the price in the final contract. I signed it - I obviously trusted them too much. We love the car, but I would never buy here again. I have dealt with other Honda dealers in the area that were great. I have purchased many cars, and 3 were at Larry Miller dealerships. 2 terrible experiences and 1 good one - not very good odds. Pat and Wayne were decent guys, but I think the finance guy and the General Manager were ... not. More