Larry H. Miller Honda Murray

Service Rep was amazing, but I came in for my most recent visit for an oil change on my Honda CRV. The service rep that helped me was amazing. He made the whole process extremely I came in for my most recent visit for an oil change on my Honda CRV. The service rep that helped me was amazing. He made the whole process extremely simple and clear. The bad experience I had with this dealership happened last month. I went in to look at the new 2016 Honda civic touring. I was at the dealership a total of about 20 minutes and could not find anyone to help me. I looked at the cars outside on the lot and inside. After no one would help me I went to a different dealership about 20 minutes away and purchased a car that day. Due to the lack of attentiveness of the sales staff your dealership lost a sale that day. More

Totally satisfied with service LHM Honda service department does efficient, quality work and takes care of the customer every time. They explain service needs and options clearly an LHM Honda service department does efficient, quality work and takes care of the customer every time. They explain service needs and options clearly and respect the customer. Would recommend to friends and family. More

Great dealership They treated us great explained everything well our salesman was knowledgeable and friendly We are thrilled with our new car and the service we recei They treated us great explained everything well our salesman was knowledgeable and friendly We are thrilled with our new car and the service we received We live within one mile of another Honda dealership but drove forty miles to Larry H Miller in Salt Lake City where we feel we were valued as a customer More

Happy customer Very happy with service and employees....felt they were very honest.....they got me in quickly with no hassle....I would strongly recommend them....&# Very happy with service and employees....felt they were very honest.....they got me in quickly with no hassle....I would strongly recommend them....🙂....also they are not pushy.... More

Oil change Everything was explained well. Options were also discussed. Previous service was reviewed. Suggestions for completion of the service were discussed Everything was explained well. Options were also discussed. Previous service was reviewed. Suggestions for completion of the service were discussed. The service was thorough and quick. More

Really liked to buy a car from Larry H. Miller Honda Murray People there are very well spoken to the customers and always suggest best for you. i really recommend this dealer, they gave me good deals with my br People there are very well spoken to the customers and always suggest best for you. i really recommend this dealer, they gave me good deals with my brand new Honda civic More

Honda Accord I had been looking online for a particular Honda Accord model with the color and options I needed. Several other dealers were very unresponsive online I had been looking online for a particular Honda Accord model with the color and options I needed. Several other dealers were very unresponsive online and via email. i tried LHM Honda online and the response was quick and precise. The car I wanted happened to be in stock and we set up an appointment to come in. Our salesman, Josh, was awesome. He answered all the questions we had and was very helpful during the test drive, even encouraging my wife to at least drive it in a parking lot since (she was afraid to drive it on the busy State Street). We got back and started to talk numbers. Somewhere in the midst of the discussions Josh left and was replaced by some guy (can't remember his name). He was rather blunt and almost came across as rude, which is why I only rated a 4/5 on the friendliness. We trudged through him and ended up buying the car. Rick was very pleasant as well when he helped us select a few additional options we were contemplating. Brad was a pleasure to deal with as well, and he was very informative of the gas-n-go program and sold us on it. We ended up being short one key for our car. We were told it was locked up in the general managers office. When we came back to retrieve it the next week, Josh said it would be waiting at the front desk. Turns out it wasn't there, and it had never been picked up during the car transfer from another dealer. Shane helped us out though and made it all right. Shane took good care of us and settled my wife down as she was rather upset from all the varying stories about the key and the interior and exterior sealant. We'll be coming in this week to pick up the missing key and do the sealant. Overall things happened which seemed to be out of most everyone's control that we dealt with. But, the key is that Shane did everything he could to make it all right. The key to good customer service isn't in being able to prevent every issue. The key to good customer service is about making those unforeseen issues get resolved in the most timely and pleasant of manners. More

Service dealership did a good job in servicing my vehicle they were prompt, doing the work that needed to be done. Resolved and issue that had been intermi dealership did a good job in servicing my vehicle they were prompt, doing the work that needed to be done. Resolved and issue that had been intermittent on the vehicle for sometime More

Way better then Stockton Honda Way fast and they actually do the oil change. I went to Stockton Honda and marked my oil filter and when I got the van back to was still marked wo Way fast and they actually do the oil change. I went to Stockton Honda and marked my oil filter and when I got the van back to was still marked wow... But Murray Honda is 100% awesome and cleaner by far.... Thank u More

Was with the customer service I had a good experience with the work done and process of getting it done. Kept me well informed of the progress and offered discount available. I had a good experience with the work done and process of getting it done. Kept me well informed of the progress and offered discount available. More