Larry H. Miller Honda Murray

car repair I was taken care of while my car was being repaired. I never had to go without a car, which is very important with my job. I was taken care of while my car was being repaired. I never had to go without a car, which is very important with my job. More

Worst Car Buying Experience I Have Experienced First, we were lured in by an ad on KSL.com, and of course, that car was no longer available. Showing us other cars, we clearly stated what price we First, we were lured in by an ad on KSL.com, and of course, that car was no longer available. Showing us other cars, we clearly stated what price we were willing to pay for a used car, and not a penny more. The salesman brought us a car, and told us it was that price. After 45 minutes waiting for the paperwork, the price of the car was magically raised by $4K. We threatened to leave and the price came down by $4K. Then the dealership could not find the spare key to our car. Had to go back, waiting another couple hours while they made one, and the service people were incredibly unpleasant. 3 months later, we get a notice saying in order to honor our extended warranty, we need to bring the car in again for some sort of inspection. Really? You couldn't have inspected it 3 months ago when you sold us this "certified" used car? I have been buying cars for over 30 years, and never had such a poor customer experience. C'mon guys, Larry Miller would roll over in his grave if he saw all this. You can do better.... More

Exceptional! I was early but Jeff came and helped me immediately. Service was fantastic and timely. I was kept informed of findings. Jeff clearly explained thing I was early but Jeff came and helped me immediately. Service was fantastic and timely. I was kept informed of findings. Jeff clearly explained things that needed repair. And Jeff caught the fact that I needed an emission certificate to renew my car license and had that completed and renewed my license while I was there which saved me an extra trip. I think the service department deserves more than 5 stars and Jeff deserves at least 10 stars! More

Would help to make process more clear. Service was fine but I stood inside the door for a while before someone acknowledged me. I didn't know what I was supposed to do and was quite uncomfo Service was fine but I stood inside the door for a while before someone acknowledged me. I didn't know what I was supposed to do and was quite uncomfortable. Once I got help they were nice. More

FAST AND CURTIOUS GOT ME IN AT MY APPOINTED TIME, ANSWERED QUESTIONS AND WAS HELPFUL BY EXPLAINING RECOMMENCED SERVICES.NOTIFIED ME OF PROGRESS AND WHEN VEHICLE WAS DON GOT ME IN AT MY APPOINTED TIME, ANSWERED QUESTIONS AND WAS HELPFUL BY EXPLAINING RECOMMENCED SERVICES.NOTIFIED ME OF PROGRESS AND WHEN VEHICLE WAS DONE AND READY TO PICK UP More

Customer Oriented I have had my car serviced at the dealership since purchasing it. Recently there was a misunderstanding in what was to be done. The service rep exce I have had my car serviced at the dealership since purchasing it. Recently there was a misunderstanding in what was to be done. The service rep exceeded my expectations when resolving the problem. More

Friendly & honest service I've been coming here for 23 years and it doesn't matter who I work with the experience is excellent. I highly recommend them, professionals..... I've been coming here for 23 years and it doesn't matter who I work with the experience is excellent. I highly recommend them, professionals..... More

Great Service Dept Brett Porter is fast and efficient. Very friendly and easy to work with. I trust him with my car, and always have him do my service work. Brett Porter is fast and efficient. Very friendly and easy to work with. I trust him with my car, and always have him do my service work. More

Purchase of Honda CRV LHM team was very professional dealing with us. Jose was willing to get or give answers to all of our questions and/or concerns. Appreciate his effo LHM team was very professional dealing with us. Jose was willing to get or give answers to all of our questions and/or concerns. Appreciate his efforts. More

Honda Odyssey We were satisfied. We like Odyssey The price is within our budget Dealers are friendly. The process went smooth and negotiation was fair. I expec We were satisfied. We like Odyssey The price is within our budget Dealers are friendly. The process went smooth and negotiation was fair. I expect good service for my new van More