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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,551 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,551 Reviews of Larry H. Miller Dodge Ram Avondale

April 21, 2015

Amazing Dealer Avdondale Dodge has always been 100% outstanding with their customer service and profesionalism. I am always leaving with a smile. All the employees t More

by emolina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Bran
Apr 22, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your kind words and 5-Star review! Here at Larry H. Miller Dodge Ram Avondale, we put the customer first. I am happy to hear that the professionalism and customer service was outstanding. We strive for excellence and I will be sure to show my team this review. --Mike Messina, General Manager

April 18, 2015

A day outing Thanks and thank you for a day out and for just being there for the service you supply for your customers after the sales have been made. More

by BillieGentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 20, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your kind words and positive rating and review! I will be sure to let my staff know of their job well-done. --Mike Messina, General Manager

April 08, 2015

Van in for service I called 4 days ahead to get my Van serviced, the service advisor stated, " we need our 'certified ' ProMaster mechanic here for it, scheduled for sat More

by Lance
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Apr 08, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Lance, I would like to apologize for any scheduling miscommunication that occurred during this time. I would like to reassure you that we are awaiting a solution on the repair and the solution has not been given to us yet. If you would like to speak with us further, please reach out to our Service Director, Rick Stubbs, at 623-478-3653. Thank you. --Mike Messina, General Manager

Apr 09, 2015 -

Lance responded

The ONLY miscommunication, was by Robert. Please word it correctly. Again, this has little to do with the known brake squeal. But you keep playing like it is. Why then did he schedule me? why didn't he call me, and cancel? why did he waste my time? I had rescheduled an entire day for this, only to be turned away at the last minute? Why did he act he wasn't the one who set the appointment? Robert simply needs to own up to responsibility. As does this dealership.

April 05, 2015

Excellent SRT Customer Service! I have had 10 years of outstanding experience with the Avondale Dodge Service Department. They have always taken great care to ensure my Viper servic More

by Viperguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Seth Whitten, JR Rodrigueiz
Apr 07, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking time out of your day to provide us with a 5-Star review and your honest feedback! Here at Larry H. Miller Dodge Ram Avondale, we strive for excellence. I am glad to hear that my team has taken care of you! I will be pass along this review to Seth, JR, and Robert! We appreciate your loyalty and look forward to working with you for years to come. --Mike Messina, General Manager

April 04, 2015

Outstanding service from J. R. (Service Provider) Junior R. got me in quickly when I showed up for my service appointment. The appointment only took about 15 minutes, my car was washed for me, and I w More

by Sunsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
Apr 07, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking time out of your day to provide us with a review. Junior is an excellent employee and I will be sure to let him know of his job well-done. We strive for excellence in service and staff and I am happy to hear that you had outstanding service! --Mike Messina, General Manager

February 22, 2015

Thankful!!!! arrived without and apointment and very happy that they worked me in for service thank you very much i live in Gilbert very nicely done. Thank you!!!! More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Bran
Feb 23, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your review and feedback! I am glad to hear that the service team was able to assist you! I will be sure to let them know of their job well-done. --Mike Messina, General Manager

February 02, 2015

Great experience overall It's always a great experience. Staff is friendly and very helpful. Overall great experience overall. That is why both and my husband recommend this d More

by Cindy_2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Feb 03, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to provide us with a review! I am glad to hear that your experience was great and that the staff was friendly and helpful. Thank you for recommending us and we look forward to working with you again! --Mike Messina, General Manager

January 20, 2015

Pleasantly surprised We originally went to the dealership to get some information about what we would need to qualify, and then go back when we had the means to do so. Nee More

by Duraq1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Quijano, Jessi Alverez
Jan 21, 2015 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to provide us with your feedback and review! I am happy to hear that my staff was able to get your wife into a vehicle she loves. I will be sure to show Julio and Jessi this review! We truly appreciate and value your business and appreciate you recommending us! We look forward to working with you again. --Mike Messina, General Manager

January 08, 2015

Great dealership Takes a long time to do paperwork Can this be done faster we spend more then four hours there but afterwards was worthe I'm driving a new car thank y More

by Pablo perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis cuevas
Jan 12, 2015 -

Larry H. Miller Dodge Ram Avondale responded

We would like to apologize for any frustration this situation may have caused but we do appreciate your patience and honesty. Timing is something that we are constantly working to improve. We do value and appreciate your business and hope to do business with you again in the future. —Mike Messina, General Manager

December 31, 2014

Dart Dodge We came in here confused on what vehicle to get but Charlie Favreau helped us find the perfect car for the perfect price. Best Dealership I have ever More

by Destiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Favreau
Dec 31, 2014 -

Larry H. Miller Dodge Ram Avondale responded

Destiny, thank you for providing us with your feedback! Congratulations on your vehicle purchase! Charlie is a great asset to our team here and I will be sure to pass along your kind words. We truly appreciate and value your loyalty and look forward to working with you again soon. --Mike Messina, General Manager

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