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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.2
1,810 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,810 reviews

April 18, 2024

Took my truck in for an oil change and tire rotation. Oil change went fine. Tires did not get rotated. I’ve made several calls trying to set up a time to get the truck back for the tire rotation. Nobody More

by chongorlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Apr 27, 2024 -

Larry H. Miller American Toyota Albuquerque responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further.

Helpful
April 18, 2024

I took my vehicle into service. Chelsea was a representative that helped me. She did a good job, but unfortunately, I’ve had some bad experiences with other representatives so it’s More

by Coachsalmon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service department
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Apr 27, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Helpful
April 17, 2024

Mariah always takes good care of me. Looking over past services to make sure that what is being requested is something that is actually needed and hadn’t been done previously. More

by Tina Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah in the service department
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Helpful
April 17, 2024

Great service department They always take good care of me. I appreciate that so much More

by Lydlesandra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Helpful
April 17, 2024

Very friendly and easy to understand of the flow about the car service. Recommended to repeat come service again. More

by zaid.hariz92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abrianna
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Helpful
April 16, 2024

Was greeted immediately and taken care of with professionalism it was a good experience so far More

by Pk415
Recommend Dealer
Yes
Employees Worked With
Nina M
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Helpful
April 16, 2024

Chelsea & Mike, my advisors for Tire Purchase received me w/a SMILE & great customer service! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Polansky, Mike, and Richard Pohl
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Helpful
April 16, 2024

Charge for work not being done. Second time I’ve caught them. Repeat second time check work before paying . Always ask for old parts to be sure the new ones were installed. Mark you More

by patshiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew, the service writer
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Helpful
April 16, 2024

Great atmosphere. Was never pressured. Sales women was very knowledgeable. Answered all questions and found answers if she didn’t know. Made the long process as comfor More

by Jose.H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca and Ed
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Helpful
April 16, 2024

Your sales rep was very personable and was able to answer our questions. He was not pushy Never felt under pressure More

by gvonrusten
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Fuller
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Helpful
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