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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 26, 2024
Best experience ever buying a vehicle. Sebastian my salesman was fantastic! Quick with the paperwork and very thorough with explanations and demonstrations of the vehicles many cool featur Sebastian my salesman was fantastic! Quick with the paperwork and very thorough with explanations and demonstrations of the vehicles many cool features. Dealership was bright and clean. Every employee I encountered was pleasant, polite and helpful. More
by mmeisel28
Employees Worked With
Sebastian
April 26, 2024
Excellent service! Isabel was excellent to work with and got us the vehicle we wanted. She stayed in touch almost 5 months as we patiently waited for the vehicle. Onc Isabel was excellent to work with and got us the vehicle we wanted. She stayed in touch almost 5 months as we patiently waited for the vehicle. Once here, we showed up at the dealership which is in great condition and provided a comfortable environment. The car was delivered in pristine condition and the whole process went smoothly. I would definitely recommend LHM and Isabel if you're looking to buy a vehicle! More
by Ezequiel
Employees Worked With
Isabel Garcia
April 26, 2024
I'm disappointed in today's service. It took more than 3 hours for an oil change and wiper blade replacement. I received the email with 13 recommendations, at thousands of dollars, to wh It took more than 3 hours for an oil change and wiper blade replacement. I received the email with 13 recommendations, at thousands of dollars, to which I checked "not today." I reviewed it, but found no submit button. I assumed it went through. Then, sitting 20 feet from the service manager, after more than an hour I approached, and was told they were waiting for the online response, the work was completed. They knew that I was waiting. So is this what service has come to..putting all the responsiblity on the customer, with a number of service representatives were crowded around one desk joking, while a customer is a few feet away waiting for her car? I purchased my Prius there, and had every service for the past 12 years there. The warranties are gone, so I might as well find service where employees value customers, instead of hiding behind some offensive application. Lori Killough More
by Ldkdavis
Employees Worked With
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April 25, 2024
Martin Quintana was my rep for my car service today, and he was excellent. He answered my questions with patience and a smile. I hope I get to work with him again in the future. he was excellent. He answered my questions with patience and a smile. I hope I get to work with him again in the future. More
by katethephotographer
Employees Worked With
Martin Quintana
April 25, 2024
Aimara was the rep for me today and was very helpful, courteous, and provided me all the information that I needed about my vehicle. She called me about issues with my car and called when the work was c courteous, and provided me all the information that I needed about my vehicle. She called me about issues with my car and called when the work was completed. I enjoyed having her for my service coordinator More
by jerrylchristensen
Employees Worked With
Sonars Coronado
April 25, 2024
Always excuses for not doing things that were supposed to be included in the price of the vehicle. Ie fixing a scratch on the fender. Many more instances of not caring about the customer after the sale.☹️ be included in the price of the vehicle. Ie fixing a scratch on the fender. Many more instances of not caring about the customer after the sale.☹️ More
by Billbutte54
Employees Worked With
Emanuel
