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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,818 reviews
April 30, 2024
Professional quick reliable. The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service More
by Leeaintgotnhome
Employees Worked With
Angel santos
April 30, 2024
Convenient location. Use of tables in the showroom allows guests to get away from the regular waiting area which is very loud. Upon arrival I was not told who my se Use of tables in the showroom allows guests to get away from the regular waiting area which is very loud. Upon arrival I was not told who my service advisor was. I had questions about the text communication that I received regarding services recommended had to ask another service advisor (Will) for help he directed me to Martin. Once I found Martin he was very helpful, knowledgeable and pleasant. I will request Martin next time, but I hope he is moved to inside because having to talk with a service advisor in the garage area is awkward, and makes name feel like I’m not good enough to rate inside service. I hope Martin stays with the dealership- I’ve been getting service here for 2.5 years and never had the same advisor! More
by cmwalker48
Employees Worked With
Martin Quintenera
April 30, 2024
Excellent Appointment on time and completed in a timiely manner Only dis appoint was I had to find my car in the parking lot versus brought to me Kinda confusing finding my car with some many whit timiely manner Only dis appoint was I had to find my car in the parking lot versus brought to me Kinda confusing finding my car with some many white for runners More
by Karen
Employees Worked With
Marvis Aragon
April 30, 2024
The service has gone downhill in the last couple of years. My vehicle was returned to me wit a big greasy smudge on the side of it. They are recommending high dollar repairs and services that are not n years. My vehicle was returned to me wit a big greasy smudge on the side of it. They are recommending high dollar repairs and services that are not needed. More
by Jk1001hrley
Employees Worked With
Service
April 29, 2024
No waiting when I arrived at the dealership! Greeted and I was taken to my service advisor! I was as told it would take about an hour and an half to two hours to complete the service! They got d Greeted and I was taken to my service advisor! I was as told it would take about an hour and an half to two hours to complete the service! They got done in a little over an hour Great service and quick! Great friendly people! More
by Ttrujillo
Employees Worked With
Service Dept
April 29, 2024
Brought Tacoma in for recall . Dealer had to order parts . Why doesn’t the dealer already have the parts for a known recall . Not sure how long I’ll be without a truck 😡 Dealer had to order parts . Why doesn’t the dealer already have the parts for a known recall . Not sure how long I’ll be without a truck 😡 More
by WGK
Employees Worked With
Service
