Larry H. Miller American Toyota Albuquerque

Had appointment June 26, 2024 for oil change, tire rotation at 1:30 pm. Arrived at 1:15 for appointment. My car was returned to me at6:30 pm and missing all 4 wheel covers! Wheel covers were finally f rotation at 1:30 pm. Arrived at 1:15 for appointment. My car was returned to me at6:30 pm and missing all 4 wheel covers! Wheel covers were finally found and put on the vehicle. It is now 6:45 pm. In their hast, the sticker for the next oil change was not put on the windshield. I take this and the length of time for shoddy and slow service as a sign that my future business is not wanted at this dealership! Customer satisfaction was not a priority! More

Good, friendly service. Easy to make appointments. The drawback is that work done seems expensive and time for services to be completed can be lengthy if you need your car b Easy to make appointments. The drawback is that work done seems expensive and time for services to be completed can be lengthy if you need your car back the same day. However, I typically have multiple services, which might take days to do at a smaller business. You get same day service and good place to wait, which has free coffee, water and tea and television if you are interested. In terms of cost, they sometimes have specials and coupons that can slightly reduce the cost. If you need your car right away and don't have a ride other than uber or another transportation provider, this dealership is a good option. Once they even paid for transportation one way to home. More

We had some work done on our Prius, $3000 dollars worth, and the car didn’t even get washed. Other dealerships we have dealt with at least did that much for a much much smaller bill. Maybe I will buy my nex and the car didn’t even get washed. Other dealerships we have dealt with at least did that much for a much much smaller bill. Maybe I will buy my next Toyota at one of those other dealerships. More

Professional, helpful and on time. Very happy with service. Will Talbot helped get truck repaired even if older model. Thanks, Very happy with service. Will Talbot helped get truck repaired even if older model. Thanks, More

Oil change. Didn’t take long but the technician left the bright red seat cover on the driver’s seat and he didn’t return the passenger’s seat to an upright posi Didn’t take long but the technician left the bright red seat cover on the driver’s seat and he didn’t return the passenger’s seat to an upright position after checking the cabin air filter. It’s the small things that count… More