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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

December 05, 2013

Well Eric my service adviser is friendly, timely and knowledgable. I have had some reapirs done to my Toyota's and have a few more to get done. I drove my Echo home and though it wasnt vibrating on t More

by tessy013
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 12, 2013 -

Larry H. Miller American Toyota Albuquerque responded

I am sorry to hear about your vehicle and the vibration. I would like to speak with you at your convenience. I can be reached at 505.998.0172. Thank you. Michelle Aragon, Customer Retention Manager.

December 04, 2013

Mr. Medina was very polite and professional. He also explained succinctly the issue of shock replacement in the future. It was a pleasant experience for me. More

by ljbaker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Dec 09, 2013 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate the time you took for a review and it is good to hear Adrian was there to assist you. I am glad you felt taken care of by the team. Michelle Aragon, Customer Retention Manager

November 19, 2013

The service that was preformed was a recall from Toyota The service that was preformed was a recall from Toyota to insp+R&R rear driveshaft assemblies on our Highlander. She said the job would take abo More

by SteveOrtiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndie Ann Doerr
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review Steve. It is good to hear you were in and out in the time promised. Michelle Aragon, Customer Retention Manager

November 18, 2013

We enjoyed a wonderful sales experience with Michael Kitchen! He was VERY knowledgeable about the 2014 Corolla and provided an excellent sales presentation. We initial were only at Larry Miller Toyota t More

by KateB52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kitchen
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review Kate and mentioning Michael Kitchen as part of that experience. We will be sure to pass this along to him. Enjoy that Corolla! Michelle Aragon, Customer Retention Manager

November 17, 2013

I was greeted with a friendly smile by Joe Buck. I told him what I was looking for and he was able to get it done. I had several questions and they were answered to meet my needs. I would recommend Joe Buc More

by serinashawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buck
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Serena - Thank you for taking the time for a review! Joe is a great part of the team and I am glad he took care of you. Michelle Aragon, Customer Retention Manager

November 14, 2013

My technician was very helpful and accomodating. Just don't remember what his name was. I appreciated the car wash. They were fast. Send me a list of names. More

by angie1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Doug - give me a list, I could find it.
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you Angie for the review! It is good to hear the team was quick and efficient. Michelle Aragon, Customer Retention Manager

November 13, 2013

Rick is awesome very friendly. I am always able to get an appointment That works for me ! Rick is always looking out for what is best for me and my vehicle More

by Angels505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hofer
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review and for mentioning Rick as a great part of that experience. Glad you came in. Michelle Aragon, Customer Retention Manager

November 13, 2013

Was very please with the professionalism tinged with customer care. There was movement always and attention given to every question I had! Drove away feeling that I would buy from Larry Miller Toyota More

by Tbone88888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sondra
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this review Mike. It is good to hear the team took care of you. See you next time! Michelle Aragon, Customer Retention Manager

November 13, 2013

I went to start my 2013 Toyota Camry one morning and it was dead. After having a jump, I called to see if I could bring the car in to have it checked. The service department worked me in immediately. I More

by NMBeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Geyer
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Good to hear this Beth! Thank you for trusting us and for taking the time for a review. Michelle Aragon, Customer Retention Manager

November 13, 2013

We had an excellent experience previewing and reviewing cars with John G. He was helpful, kind, knowledgeable and enthusiastic during our visit which ended with the purchase of a 2013 Highlander. Superb More

by Justa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gonzales
Nov 20, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review! Good to hear John was there and took great care of you. Enjoy that Highlander! Michelle Aragon, Customer Retention Manager

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