Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Stress free experience Our experience with Dustin was extremely excellent. He was very professional, knowledgeable, friendly and not pushy. He allowed my wife and I to ask q Our experience with Dustin was extremely excellent. He was very professional, knowledgeable, friendly and not pushy. He allowed my wife and I to ask questions and look at multiple vehicles with out getting frustrated. When we decided to make a purchase, the Highlander he made the process effortless. He also made it clear that if we had any more questions about the vehicle we could come in anytime and see him and he would personally take care of it. Also we feel that the dealership gave us fair and honest price on the purchase of the vehicle. More
The Sales Rep makes all the difference I have visited American Toyota on a number of occasions looking to buy a new Toyota. My experience with Mike Nguyen was unique: he was knowledgeable I have visited American Toyota on a number of occasions looking to buy a new Toyota. My experience with Mike Nguyen was unique: he was knowledgeable about the product, eager to find answers to difficult questions, interesting, and a delightful person. His interactions with me were straightforward, informed and honest (how refreshing is that!!). He has also been responsive in after the purchase issues. More
Great service I arrived without an appointment. Rich got me right in. The waiting area is comfortable, with free wi-fi, coffe and doughnuts! My service was done I arrived without an appointment. Rich got me right in. The waiting area is comfortable, with free wi-fi, coffe and doughnuts! My service was done faster than I expected, and Rich is great to work with. I'll be back. More
Toyota Service Every time that I have had opportunity to visit the dealership, from purchasing a vehicle to service, the staff has been professional, helpful and fri Every time that I have had opportunity to visit the dealership, from purchasing a vehicle to service, the staff has been professional, helpful and friendly. More
Exceptional My service advisor (Gary Bui) greet me as soon I arrival as maintenance area and speak to me to find out what service that I want and problems that I My service advisor (Gary Bui) greet me as soon I arrival as maintenance area and speak to me to find out what service that I want and problems that I am experiencing with my vehicle. He does outstanding job and very friendly. My technician is Khoa nguyen, He is very knowledge and understood what my expectation was and got me done before I knew it. Thanks guys for outstanding More
Great experiance!! Our salesperson Clay was GREAT!! This was our second purchase from him and it only gets BETTER! Really makes car buying a pleasure instead of a chor Our salesperson Clay was GREAT!! This was our second purchase from him and it only gets BETTER! Really makes car buying a pleasure instead of a chore. Also, thanks to the friendly and helpful staff in the Service Dept. More
NEW CAR My internet inquiry was responded to immediately, phone conversation with Rick was informative and not pushy at all. I made an appointment and the car My internet inquiry was responded to immediately, phone conversation with Rick was informative and not pushy at all. I made an appointment and the car we talked about was waiting for me. All the paper work went smoothly and things were explained to me. I had a great experience and feel like I have a lot of support if I have any questions about the car or service., More
Happy Chris Peterson made our buying experience easy, non-aggressive and comfortable. We will definitely consider buying at Larry Miller from Chris again. Chris Peterson made our buying experience easy, non-aggressive and comfortable. We will definitely consider buying at Larry Miller from Chris again. We love our new Prius! More
Todd Castle - mechanic extraoridnaire! I drive all the way across town to have my car serviced at Larry Miller Toyota because Todd Castle works there, even though another Toyota dealership I drive all the way across town to have my car serviced at Larry Miller Toyota because Todd Castle works there, even though another Toyota dealership is much closer to my home. Not only is Todd a highly skilled mechanic, he is a truly fine human being, with a very high level of integrity. If he says work needs to be done, I can trust that he is looking out for my best interests, not just trying to drum up business, and if he does the work, I know it was done to the highest possible standards, Additionally, I have had consistently high-quality treatment from the rest of the service staff, both on the phone and in-person. I always recommend Larry Miller Toyota when people ask me what car dealership I trust most, and I always recommend Todd Castle as the best mechanic in NM! More
Quick service All I needed were a couple of air filters installed as the parts weren't available during my last visit. I was in and out in no time. I wish I could All I needed were a couple of air filters installed as the parts weren't available during my last visit. I was in and out in no time. I wish I could say the same for this stupid survey. It takes forever to fill in all the boxes that you requyire (demand), especially since I did not purchase a vehicle. Please do not send me any more surveys. More